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WooCommerce Logo Award Winner Product Badge
WooCommerce

WooCommerce

Composite Score
8.8 /10
CX Score
9.0 /10
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Category
WooCommerce
8.8 /10

What is WooCommerce?

WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.

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Awards & Recognition

WooCommerce won the following awards in the B2C eCommerce category

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WooCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WooCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WooCommerce?

2% Negative
8% Neutral
90% Positive

Pros

  • Fair
  • Reliable
  • Enables Productivity
  • Inspires Innovation

Feature Ratings

Average 83

Catalog Management

87

Order Management

86

Payment Processing

86

Order Portal

85

Content Management

83

Content Localization

83

Reporting and Analytics

83

Integrated Search

81

Microsite Management

80

Retargeting Capabilities

79

Predictive Recommendations

78

Vendor Capability Ratings

Average 84

Business Value Created

87

Breadth of Features

85

Ease of Implementation

85

Usability and Intuitiveness

85

Ease of Customization

84

Ease of Data Integration

84

Quality of Features

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

79

WooCommerce Reviews

Ramakant R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

WooCommere - Best Ecommerce Store for Business

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

WooCommerce is free and easy to integrate with your WordPress site. WooCommerce makes it easy to handle your products, shopping cart, payment gateway, invoices, inventory, and orders. WooCommerce can keep track of your order management, cart management, and checkout Page also. You can easily handle more than 1000 products. I have used retargeting techniques for Facebook marketing and it is very easy to handle and manage.

What is your favorite aspect of this product?

Order Management, Product Management, Payment Gateway Integration, and retargeting.

What do you dislike most about this product?

WooCommerce does not come with support for any payment gateway fails. Setup multiple payment gateways need separate plugins to be installed on the WordPress site. WooCommerce does not have a good template for product showcasing as compare to Wix.

What recommendations would you give to someone considering this product?

1. Provide multiple payment gateway setups in a single installation 2. Providing good templates for product showcase. 3. Customize add to cart page and checkout page.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Debu D.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2021

Woocommerce is best plugin for e-commerce store

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

I cannot find any similar products like WooCommerce. But yes recently use Prestashop for setup our clint online store some of features are similar but woocommerce is just a plugin for Word press CMS and Prestashop is another CMS don't have any link between both of them.

What is your favorite aspect of this product?

Woocommerce is really great plugin for make online store website using Word press. This plugin comes with all those essential feature required for make a e-commerce store. Also this plugin is free to use but some paid features are also available. But all those basic things we can easily do with it. Add to cart,checkout,billing,shop all those pages automatically generate all those things are save our lots of working efforts. All those things are my favorite aspect of woocommerce.

What do you dislike most about this product?

Sorry to say that this plugin fulfil my all expectations so for this reason i can’t dislike any thing about Woocommerce.

What recommendations would you give to someone considering this product?

If someone want to take their business online and want to sold their products online no matter product or service is digital or physical we can easily accept online order and also online payments. I always recommended woocommerce who actually finding for an e-commerce best solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kanstantsin M.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Slow and not many features for a heavy retailer.

Likeliness to Recommend

6 /10

What differentiates WooCommerce from other similar products?

Very good solution for a small retail shop, restaurant etc

What is your favorite aspect of this product?

Open code and plenty possibilities to customize

What do you dislike most about this product?

Not many necessary features at the very beginning

What recommendations would you give to someone considering this product?

Good start for a online store

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Fair

Cons

  • Less Efficient Service
  • Less Effective Service

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