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WooCommerce Logo Award Winner Product Badge
WooCommerce

WooCommerce

Composite Score
8.8 /10
CX Score
9.0 /10
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Category
WooCommerce
8.8 /10

What is WooCommerce?

WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.

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Awards & Recognition

WooCommerce won the following awards in the B2C eCommerce category

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WooCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WooCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WooCommerce?

2% Negative
8% Neutral
90% Positive

Pros

  • Fair
  • Reliable
  • Enables Productivity
  • Inspires Innovation

Feature Ratings

Average 83

Catalog Management

87

Order Management

86

Payment Processing

86

Order Portal

85

Content Management

83

Content Localization

83

Reporting and Analytics

83

Integrated Search

81

Microsite Management

80

Retargeting Capabilities

79

Predictive Recommendations

78

Vendor Capability Ratings

Average 84

Business Value Created

87

Breadth of Features

85

Ease of Implementation

85

Usability and Intuitiveness

85

Ease of Customization

84

Ease of Data Integration

84

Quality of Features

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

79

WooCommerce Reviews

Faraz A.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic product

Likeliness to Recommend

6 /10

What differentiates WooCommerce from other similar products?

The main difference between WooCommerce and other similar products lies in their purpose and focus for creating an e-commerce store.

What is your favorite aspect of this product?

Its user friendly

What do you dislike most about this product?

Limited customization options: Some businesses may need more advanced features and functionality unavailable on the platform.

What recommendations would you give to someone considering this product?

Try to check whether your business size and requirements are fulfilled by this product before using it.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic

Vijay D.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Best application for product sales and marketing

Likeliness to Recommend

8 /10

What differentiates WooCommerce from other similar products?

I find the Woo Commerce is better than others similar application in the market. It's more easier to use, flexibility, more attractiveness, better sales and marketing, good e commerce tools and many more.

What is your favorite aspect of this product?

It's best application for e commerce or your online business handling.

What do you dislike most about this product?

It's best application, i did not find any feature which i dislike.

What recommendations would you give to someone considering this product?

It's best application for product sales marketing and your online business handling

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Caring
  • Saves Time

Sadaharu K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Optimizing conversion through A/B testing

Likeliness to Recommend

9 /10

What differentiates WooCommerce from other similar products?

As an e-commerce marketer, every improvement to the customer experience can directly impact the bottom line. That's why leveraging WooCommerce's built-in A/B testing is so valuable for driving sales. I've used WooCommerce A/B testing to evaluate multiple page variants simultaneously on my storefront. This involves adjusting elements such as button colors, hero images, headline wording, and nav bar organization to determine which performs best. By exposing subsets of traffic to variations and comparing metrics, I can identify which elements have the strongest impact.

What is your favorite aspect of this product?

Setting up tests is made easy through the intuitive WooCommerce interface. Selecting versions, allocation percentages, and target audiences is simple without requiring coding. The built-in reports show which pages had higher engagement, more time on site, and increased conversion rates.

What do you dislike most about this product?

Implementing A/B winners across the full site based on these insights measurably lifted my revenues. Tests revealed that users respond better to scarcity language and interactive hotspot images than to generic stock photos alone. Refining small nuances can have a big impact on purchaser behavior.

What recommendations would you give to someone considering this product?

Although WooCommerce provides powerful optimization capabilities, improving the testing interface for marketers who are less familiar with code could accelerate learning and yield better results. In general, using their built-in A/B testing has been extremely valuable in enhancing my conversion funnel.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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