What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Trustworthy
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Storage
Content Campaign Management
Content Curation / Library Controls
Editorial Workflow
Web Experience Management Integration
Content Optimization
Personalization/Audience Targeting
Multi-Channel Distribution
Content Analytics
Editorial Calendar
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Customization
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Raul F.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Sep 2021
A market standard that works
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It has plenty of integrations, it is the number one in the world. It is easy to implement (the .com version, and also the .org version), and it can be migrated to the .org version anytime. In this sense it is a clear winner. The bad points are that, being more complex and mature, it may be slow. I mean, pages do not load so fast as alternative solutions such as Ghost.
What is your favorite aspect of this product?
Easy to set up, and very professional. It offers a free starting plan. Therefore in 30 minutes you can start blogging with your own URL. And when the blog site growths, it is possible to move to an own domain with just a few click and a very reasonable price. Even use it to accept payments. It gives a lot of flexibility to move back the Opensource version anytime. But having the professional hosting they offer and the security suite, it is an advantege an problems free option.
What do you dislike most about this product?
I dislike two things: one it is that pages load slowly many times. And second that it can become complex to use. There is an open source version that is the most popular. And the paid version. The open source is when it is possible to get the maximum of flexibility but at the price of needing to add a lot of tech effort.
What recommendations would you give to someone considering this product?
I find it very useful at the early stages of the "blogging journey", when the user just wants to start out and test the waters without an initial investment. And also, at the very end of the of the blogging "journey", when after many years, you have a solid business and just want to not have to worry about tech issues and focus on content creation.
Pros
- Unique Features
- Inspires Innovation
- Respectful
- Altruistic
Cons
- Security Frustrates
Please tell us why you think this review should be flagged.
Sarolta K.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2021
One of easiest solution for making a web content
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
There is 3 GB free storage space for your media. Like pictures and gifs.
What is your favorite aspect of this product?
You can try it for free. You can take a chance for free if you like it or not. After you can choose you want to invest in this web solution or not.
What do you dislike most about this product?
In some features Google sites are better. Like you can attached your web site to your another Google product.
What recommendations would you give to someone considering this product?
Take a free try. You can build really decent web content for free.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Asik K.
- Role: Industry Specific Role
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Sep 2021
Wordpress.com is one of the most secure CMS I used
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com provided us high secure and great server space for store our website contents. Also provided Highly Secure SSL for improve our website data transfer. This CMS comes with Pre made ready made them which thing helps us to make beautiful website it's really easy with wordpress. Also when required to add new features we can easily add them into our website wordpress already provided us plugin adding option which thing helps us to add new features. However it's best for us just because genuinely say that I don’t have any coding knowledge but without coding when we make impressive website it's so Crazy.
What is your favorite aspect of this product?
It's one of the best system I used for and worldwide this is great and popular way to make website. Withing some clicks & drag and drop just required for make website. Also Wordpress servers are so strong it's performing very well on heavy traffic. Our website load too fast and it's the main reason our website rank top on web search
What do you dislike most about this product?
For advance users limited editing option available on it. it's a small problem. Also we unable to handle our website code if required. But it's much more secure then self hosted site just because all those things handle by professionals. Overall it's great system. Nothing more I dislike about Wordpress.com
What recommendations would you give to someone considering this product?
Wordpress.com is one of the most secure and bug free system. Also if we feel any issue regarding our website wordpress technical Staff always assist us till my problem was solved. So if you finding for best and easy solution for making your website it's best for you. It's save your lot's of your time.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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