What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Fair
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Storage
Content Campaign Management
Editorial Workflow
Content Curation / Library Controls
Web Experience Management Integration
Content Optimization
Multi-Channel Distribution
Personalization/Audience Targeting
Content Analytics
Editorial Calendar
Vendor Capability Ratings
Quality of Features
Ease of Customization
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Kishan K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Very Easy to Use & Great Collaborative Tool
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Over the years I've used WordPress, but it's one of the technologies I use for self-employment most frequently. WordPress includes a number of integrated tools for rapidly adding links, clearly inserting pictures and formating them, and adding smart tags. The application makes the management and maintenance of the website easier and has helped me a lot. There is no easier alternative to WordPress if you do not fear to Google some code. That all things differentiate Wordpress.com from other similar software or platform.
What is your favorite aspect of this product?
It's easy to start with WordPress. Many topics and plugins may be developed without programming knowledge on any sort of website. WordPress provides access to several plugins that users may employ to adapt their website to their requirements and objectives. WordPress can be built into many CRM systems, a benefit that is not enough for large businesses merely having a CMS occasionally. Support for diving in and resolving problems is very good and immediately available.
What do you dislike most about this product?
WordPress has an obsolete feeling. It has been a long time to provide a more sophisticated interface, but I don't feel the corporation has accomplished that. The interface is extremely barebones, without a great deal of color, thus navigating this platform is tough. This is one thing I dislike most about WordPress.
What recommendations would you give to someone considering this product?
If a website is needed for your company and if you don't have a lot of money to invest, you want a good standard website, then use WordPress. WordPress is the finest alternative you have if you require a website, eCommerce, or a blog. WordPress allows you to optimize all your aesthetic look and contents, and it is certainly appealing to your visitors. it is highly intuitive and easy to use, responsive. WordPress is light, installable, developable, and maintainable.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Beautiful, customer forward thinking software!
Likeliness to Recommend
Pros
- Performance Enhancing
- Saves Time
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.
George U.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
The best web construction page
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
What differentiates this company from others is the certain technology that this company offers that others do not, their technical support is one of the best and most attentive that I have used so far. Also one of them offers packages or plans that do not work or are not what they offer.
What is your favorite aspect of this product?
This platform is the lightest of those that exists, it is very easy to use, very easy to learn to use it, and editing each article is very easy, since they have templates that we can use to create our creative limitation, that is, there is no Limits, apart we have an endless number of plugins available that we can use for locations, and certain things that normally in other platforms we cannot achieve so easily.
What do you dislike most about this product?
What I like least about the platform is its design, which is a bit outdated and lack of aesthetics, also a way of giving my negative point of view so far is that many times it does not update me automatically and in real time but It tends to have a bit of a lag and this is something I don't like very much but could improve with a little attention to the platform.
What recommendations would you give to someone considering this product?
People who have a small business or have the need to expand or simply go digital, I recommend using Wordpress.com and always trying to maintain one of the platforms with the most credibility and prestige in the creative world are limits, for little price you can get a good margin of work with this good page, we can add our own domains and hosting, which is an advantage
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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