What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWordPress.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on WordPress.com.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Fair
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Storage
Content Campaign Management
Content Curation / Library Controls
Editorial Workflow
Web Experience Management Integration
Content Optimization
Multi-Channel Distribution
Personalization/Audience Targeting
Content Analytics
Editorial Calendar
Vendor Capability Ratings
Quality of Features
Ease of Customization
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Alejandra B.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
WordPress for your websites as a beginner
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
We work our digital marketing, social media and SEO from the security of WordPress, our web design platform uses the different free templates that it offers, it helps us to show our products on the Internet, it helps us to build a quality website and blogs without writing a single code, you don't have to be a programmer to create your website here.
What is your favorite aspect of this product?
With this service we do not have the need for additional expenses such as paying a programmer to do a job that we can do ourselves with low levels of complexity, It is an open source platform that we can use/edit as we want. Thanks to its free templates and can be customized through plugins.
What do you dislike most about this product?
Due to the amount of plugins that are added to websites they tend to become slower to process. It also needs to improve its security because this platform is open source and is more vulnerable to hacking and we could lose our information, which the failure eradicates at the time of the cyberattack.
What recommendations would you give to someone considering this product?
WordPress is a good way to start your business only, or venture you have in mind or blogs, we recommend using the templates that it provides you with excellent styles of pages. Which you can also do a lot of digital marketing, the growth of your social networks your own design of pages which is reliable.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Natalie C.
- Role: Industry Specific Role
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Flexible and simple content management
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Wordpress is a really flexible solution, there's so many plugins available that you can really customise a site to your needs
What is your favorite aspect of this product?
I like how easy it is to curate content, it's really simple to add, remove or change pages very quickly
What do you dislike most about this product?
Sometimes plugins can clash, and the process of elimination to figure out where the problems lie is difficult
What recommendations would you give to someone considering this product?
Try not to use too many plugins, aside from them clashing it can really slow the site. But definitely looks to find a select few that suit you, there alot of variation
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Ramon J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2022
24 hours online support
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It is practical and easy to manage, even a person who has no coding experience can use WordPress, you just need to select which templates and modules to use.
What is your favorite aspect of this product?
You can create pages with an HTML IDE that does everything for you, you don't need to code anything so it allows collaborators to easily customize the content they are creating, you need a specific function it has thousands of modules and templates at your disposal, support is one one of the best I've ever met, he's always updating and improving.
What do you dislike most about this product?
Sometimes plugins conflict with each other, Very few native features, you need a plugin for almost everything.
What recommendations would you give to someone considering this product?
WordPress is a complete solution for businesses of any size that need a website. We have used WordPress to create websites for large or small businesses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
