


What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Fair
- Transparent
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
Content Workflow Management
Management Interface
Standard Templates
E-Commerce Integration
Social Media Integration
Digital Asset Management
Content Security
Analytics and Reporting
Translation Facilitation
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews

Lara H.
- Role: Information Technology
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Mar 2022
Management system and blog publishing website tool
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com provides me the ease of use because backed code is way easier to understand for users and it provides me search engine enhancement.
What is your favorite aspect of this product?
We can have control of your site easily because for every update I do not need to concern my website developer we make our updates; all the controls are in my hands. As it is a blogging platform so it helps me to make your site more idolize and allow you all settings to use those are built in such as commenting.
What do you dislike most about this product?
In WordPress.com hacking chances are high because of its open-source platform and you are provided with limited templates. There are limitations in designing your website look. As it is running on the server so needs more resources than a single web page so often it is very slow.
What recommendations would you give to someone considering this product?
It provides an interface to the website owner to manage their content database easily that is named as a dashboard in the application. You do not need any HTML editing or any file transfer protocols required for it because all it has it's built-in functionality. You can manage it from any kind of computer no specialty needed because it is a browser-based application you just need an internet connection to log into it easily so it can be accessed from any type of device. You only need two components to work on your own server: one is PHP because word press is written in PHP language and you need MYSQL for database purposes.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.

Nicholas G.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2022
To make a decent and future-expandable site
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Search engine optimization has every one of the methodical instruments to accomplish practically everything rather than in PHP or some other site on the board. Planning is astonishing you have utilized in-house manufacturer or charm commerce, the rudimentary page developer for your requirements, and some of them with essential elements are free. Quick Speed for stacking record page and the executives for reserved pages. Movement in WordPress is not difficult to simply take reinforcement and relocate with the apparatuses of yourself. It's likewise an extraordinary stage for the specialists and architects to get inventive with.
What is your favorite aspect of this product?
To make a decent and future-expandable site basically and rapidly without including software engineers, then, at that point, obviously focus on WordPress. If it's simply a point of arrival, you can pick another web-based web designer. While picking WordPress, be ready for the way that a ton of things are carried out in modules here, yet you need to pay for every one of the beneficial things. Furthermore, along these lines, the expense of possession can be very high over the long run. It's quite simple for a beginner to rapidly tweak present subjects to the look and capacity they need.
What do you dislike most about this product?
Making free modules for starter business of individual sites. Getting space names from WordPress is nearly high than other area dealers. Programmed reinforcement ought to be included in the WordPress itself, this moment it is not accessible you need to utilize outsider modules of can do physically.
What recommendations would you give to someone considering this product?
WordPress is great for site executives, particularly assuming the individual administering the site has insignificant involvement in WordPress. This is because the program is genuinely simple to learn. You can rapidly figure out how to add posts and new pages, or essentially copy existing substance to fill in as a beginning stage for new happiness. It's not difficult to review content before it goes live and you could plan content to go live on a specific day/time. WordPress has a practically limitless exhibit of choices, styles, instruments, and ways of tweaking your site.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.

Prathamesh S.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Mar 2022
Amazing Secure and Good Looking Website
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Easy and Customizable
What is your favorite aspect of this product?
Easy and Customizable
What do you dislike most about this product?
Older UX should be updated
What recommendations would you give to someone considering this product?
Use Elementor or Divi Page Builder
Pros
- Continually Improving Product
- Effective Service
- Client Friendly Policies
- Client's Interest First
Please tell us why you think this review should be flagged.
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