What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Fair
- Transparent
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
Content Workflow Management
Management Interface
Standard Templates
E-Commerce Integration
Social Media Integration
Digital Asset Management
Content Security
Analytics and Reporting
Translation Facilitation
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Melanie T.
- Role: Operations
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Mar 2022
With WordPress my blog works great
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
This software is the easiest software for creating blog articles that I have been able to get. It allows me to create posts quickly and without much hassle, with very good plugins to create a fully SEO optimized article, so that search engines will rank them at the top.
What is your favorite aspect of this product?
It is quite easy to use, it does not take much practice to know how to create a post for an article and start writing. The yoast seo plugin, allows you to optimize each article, both in the area of SEO and readability. It has an image library to upload optimized images. A fairly complete software.
What do you dislike most about this product?
Some plugins are paid, so if you want to have all the features and tools for a quality article and blog, you will have to pay an additional cost. Sometimes when I write a paragraph it moves around when I preview, which is frustrating to have to rearrange the whole article to make it look good.
What recommendations would you give to someone considering this product?
So far this has been the best software for creating my blogs, where I can upload all the articles, review the comments I have and even edit the articles after publishing them. A very useful tool for all bloggers who want to have their website at a low cost.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Alexa N.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
WordPress has thousands of ready to use templates
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress has thousands of ready to use templates which eases the content creation, the websites built-in there are indexed by the different search engines and are ranked higher. WordPress enables the user to be innovative by letting them easily switch to the “blocks” without getting the third party tool interruption.
What is your favorite aspect of this product?
WordPress can be use by the beginners, we can get access to the WordPress site through any device, and WP sites are highly ranked by search engines due to its keywords which are updated frequently,
What do you dislike most about this product?
As WordPress is SEO friendly and is free to use it requires many plugins to work properly, it gives access to many bugs and hackers. The WP users should possess the knowledge of (coding) PHP, HTML and CSS for the customization. It sometimes can be expensive as the themes available are free and overused, in orders to standout for the visitor the WordPress Designers need to buy new themes and keep the platform updated to avoid complexity.
What recommendations would you give to someone considering this product?
All the newbie, SEO consultants and businesses should use the WordPress as its functionality does not require you to be a programmer, it is so easy to operate and consists of free themes which helps in saving up the time.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Liliana E.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2022
The ultimate website creating platform
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress is one of the best options for SEO optimization of my business. Different plugins are available there to focus different keywords and Meta tags which helps me in bringing my website on top of the search bar and easily accessible for the customers.
What is your favorite aspect of this product?
The best thing about WordPress is that it has thousands of themes available. These themes are mobile friendly so they allowed us to create the best website which is easily accessible for our customers on any screen size.
What do you dislike most about this product?
WordPress has a lot of updates even after shifting to the premium version. These updates ensure security so it’s necessary to update it from time to time. It is something that annoys me the most when using WordPress.
What recommendations would you give to someone considering this product?
In my opinion, every business should use WordPress in order to enhance their website developing experiences. It has different plugins for different purposes which helps businesses improve the website experiences for their customers. Also all these plugins are available at very reasonable prices. Hence, other than some of the updates I would highly recommend business to use it for a smooth website building experience.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Transparent
Please tell us why you think this review should be flagged.
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