What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Fair
- Transparent
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
Content Workflow Management
Management Interface
Standard Templates
E-Commerce Integration
Social Media Integration
Digital Asset Management
Content Security
Analytics and Reporting
Translation Facilitation
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Daniella F.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
A free and open-source content management system
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
SEO- SEO is a better option than PHP or any other website administration because it has all the necessary tools to complete the job. Designing- When it comes to designing, it’s incredible that you’ve already used the basics of page builders like woo-commerce or in house builder. Fast Speed- The index page loads quickly and the cached pages may be managed easily. Migration- Migrating from one WordPress site to another is as simple as taking a backup and using the tools you already have.
What is your favorite aspect of this product?
If WordPress wants to make modifications to a website, I feel they should first contact the website’s owner. WordPress, in my opinion, should include live chat on all plans, not just the corporate one. Starting a small company using free plugins for individual blogs. WordPress offers domain names at a premium compared to other domain registrars. WordPress should have an option for automatic backup; now, this is only available through third-party plugins or by hand.
What do you dislike most about this product?
I believe WordPress should offer instant chat for all plans not just for the business plan. Creating free plugins for starter business of individual blogs. Getting domain names from WordPress is comparatively high than other domain sellers.
What recommendations would you give to someone considering this product?
Being on social media and the blogging world, WordPress has been a lifesaver for me. WordPress is a free blogging platform, but it does offer premium services such as premium themes, more storage, and the opportunity to pay to remove adverts from your articles and content... Even while they don’t really get in the way of your content, having no advertising running on your site is a nice perk if you’re serious about blogging and have a particular preference for the look of your blog, as I do. Because the Web site is free to use and to establish your own blog and to post and manage your own content.
Pros
- Helps Innovate
- Trustworthy
- Effective Service
- Respectful
Please tell us why you think this review should be flagged.
María José P.
- Role: Consultant
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2022
The fastest way to have an online presence
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
I am a web programmer and in my years of career I have been able to help many companies in the creation and development of their websites and without a doubt, WordPress is the best tool to achieve quickly and economically, a high quality website that is quickly positioned in search engines.
What is your favorite aspect of this product?
I really like WordPress because you don't need to be an expert programmer to create your own website, which gives me the advantage when I deliver the web pages to my clients and teach them how to manage their own website. Another great advantage of WordPress is that you can position the pages with an additional blog, since you have the option to create your articles optimized with SEO and thus achieve better reach and visualization in search engines. It has helped me a lot in the creation of online stores, as I can easily add all the inventory that is in stock.
What do you dislike most about this product?
If you want to make your website and you do not have any knowledge in the area, you can certainly do it, but the results will not look professional. Some options are limited such as templates, although some of them can be modified, as I mentioned, you must have a great knowledge of the program to be able to do it.
What recommendations would you give to someone considering this product?
My recommendation is that, if you want to have an online presence, with a software that is not expensive and easy to use, WordPress is undoubtedly the best for creating websites. If you have no knowledge in web design and creation and you have little budget, WordPress is a great option to start with your website, as long as you document well, so that the results are as expected.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Mohit G.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
One stop shop for bloggers
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Ease of use
What is your favorite aspect of this product?
Extremely easy to understand your way around this product
What do you dislike most about this product?
Extremely slow on Mac
What recommendations would you give to someone considering this product?
Excellent for first-timer bloggers
Please tell us why you think this review should be flagged.
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