What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Transparent
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
Content Workflow Management
Management Interface
Standard Templates
E-Commerce Integration
Social Media Integration
Digital Asset Management
Content Security
Analytics and Reporting
Translation Facilitation
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Arnab D.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Feb 2023
One of the best product for Digital Experience
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The things that differentiates WordPress.com from any other platforms are the User-Friendly and Intuitive UI, huge amount of customization and easy integration with third party tools. And all these features make WordPress.com one of the best platform in its category.
What is your favorite aspect of this product?
Favorite aspect of WordPress.com is the amount of flexibility and security it offers. In terms of flexibility, one can customize the UI, third-party integrations and plugins any way they see fit for their specific need. And WordPress also provide regular security updates to keep the platform secure.
What do you dislike most about this product?
Occasionally, the loading speed of WordPress.com become little slow in case there are huge number of plugins and integrations enabled.
What recommendations would you give to someone considering this product?
Overall, WordPress.com is one of the best product out there in this category. It offers lot of customizations, integrations, security and intuitiveness. It will definitely help companies make their presence stronger in the digital space.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Fagan N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2023
It's a great product for those who don't know soft
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
user interface is easy and fun. I have been using for 5 years
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Not authorizing the code split. not open source
What recommendations would you give to someone considering this product?
If they want to make websites with beautiful interfaces, they should use wordpress.
Pros
- Continually Improving Product
- Enables Productivity
- Caring
- Respectful
Please tell us why you think this review should be flagged.
Leonel G.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2023
What makes WordPress different is the versatility
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
What makes WordPress different is the versatility and freedom that it offers each of its users in the creation of each of the websites or blogs, thanks to this program we have the ability to manage and control our content in a useful way. and interactive, the tools that we have at hand with this are really useful to bring a better image of the company on the web and to manage even the marketing content to give it the focus and direction that we want, the impact that it generates in each of our clients, and the interface of this program facilitates each of these processes and projects that we want to involve the content of the company.
What is your favorite aspect of this product?
WordPress serves us as a tool for the creation of stable and informative spaces for our clients, it is thanks to each of the forms that we create like this software, clients have the possibility to admire our content in an organized way and find the function they are looking for. as fast and easy as possible, I like WordPress because it is a nice and effective solution to give better management to all my advertising and corporate content to facilitate all aspects that build customer interaction, company infrastructure and elements of a sale, all this is possible with each of the websites or blogs that we constantly create through this medium.
What do you dislike most about this product?
Unfortunately, the storage of this program represents a real problem for us, since it is clearly not a space to archive the images and other formats that we manipulate by this means, it is not possible to use the same image from a middle point, on the other hand this software It has many limitations to work with audio and video formats, it is not completely possible to implement these formats to give a better impact to the website, this is where the program can feel a little weak, it has to try to be a little more versatile in a future update.
What recommendations would you give to someone considering this product?
This program has a huge variety of functional options to optimally manage and administer all your business content on the web, through websites or blogs that will help guide all your clients to know your work, WordPress is one of the most pleasant programs with a simple interface to understand all the tools that you can use in your work, I recommend this program for the good marketing and data management that it has given me for many years in my company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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