What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWordPress.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on WordPress.com.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Respectful
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
Content Workflow Management
Management Interface
E-Commerce Integration
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Content Security
Translation Facilitation
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Davin S.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
A fantastic tool for websites and blogs.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress allows small companies to create websites for free, saving them a lot of money. It also offers a plethora of fantastic free layouts and designs with which anybody can construct a blog, and it removes the necessity to engage an experienced web designer; the user only has to purchase the domain and hosting, and the rest is handled by WordPress. WordPress helped me to develop multiple websites for my customers without putting in a lot of work and saving me a lot more time.
What is your favorite aspect of this product?
WordPress gives its customers all the facilities they require to create a website, and it's open-source, so they may customize it to their requirements. It is a terrific tool for starting and running any website or blog, and it is inexpensive because there are several open templates available to use to create your new website, as well as some additional functions and designs, which are offered for a reasonable rate. What I enjoyed most about WordPress is the ability to incorporate plugins for any sort of demand you could have. In addition, the ready-made templates allow us to conserve a significant amount of time.
What do you dislike most about this product?
Most of the layouts and functions that were designed for blog sites are not suitable for creating any other type of website. Even though it offers many functionalities, it is suggested that to fully utilize all of them and for significantly greater integration and personalization, one must learn a fair bit of programming and have creative abilities.
What recommendations would you give to someone considering this product?
WordPress makes the process easier, and saves time and work when creating a website, thus I definitely suggest it.
Pros
- Performance Enhancing
- Unique Features
- Caring
- Fair
Please tell us why you think this review should be flagged.
Alexa c.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2022
Great tool for website and blogs.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It has alot of plugins by which you can make websites and integrate them with API's. Useful video tutorials. Makes codding easy and also allow boty design. It has good looking themes.
What is your favorite aspect of this product?
Easy to set up and use with user friendly interface Ability to integrate plugins. Ability to use pre-made themed site from templates for quick setup
What do you dislike most about this product?
I dislike how it lacks dra and drop functionality
What recommendations would you give to someone considering this product?
It's among the best website builder tool
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Kelly P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
WordPress is the easiest way to create web pages
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Our primary business website is built with WordPress. It's under my department's care, yet the whole company uses it. When paired with other plugins, it has shown itself to be a highly flexible system. With great success, we have expanded on the X concept.
What is your favorite aspect of this product?
WordPress is a great choice if you have some knowledge of web programming and are confident in your ability to solve problems and troubleshoot on your own, but have few other tools at your disposal. It's a lot more flexible and enjoyable to use as a developer than other more curated platforms. For very little effort, you get features and reliability normally reserved for enterprise-level systems.
What do you dislike most about this product?
WordPress advertises itself as user-friendly, yet more complicated tasks may necessitate assistance from a professional. Due to the extensive nature of the WordPress plugin ecosystem, incompatibilities between individual plugins are fairly unusual. Those are notoriously difficult to fix and have been linked to website crashes.
What recommendations would you give to someone considering this product?
WordPress is the best option if you need a website and also want the freedom to change things like the text, add pages, and so on. It has repeatedly been validated as the superior platform for the vast majority of websites. There may be better options, like as Shopify or Squarespace, for a smaller e-commerce site. But if you aren't selling anything or if you need something more robust, WordPress is your best bet.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
