What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWordPress.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on WordPress.com.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Transparent
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
Content Workflow Management
Management Interface
Standard Templates
E-Commerce Integration
Social Media Integration
Digital Asset Management
Content Security
Analytics and Reporting
Translation Facilitation
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Allister L.
- Role: Consultant
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted Nov 2022
A good starting point for a small business website
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Wide range of plugins and the amount of content produced in Wordpress is impressive and useful for a non expert user.
What is your favorite aspect of this product?
Easy to use and set up, the plugins and templates are good. It's easy to use as a blog or website, with a range of features.
What do you dislike most about this product?
There is so much that it is hard to cover everything and therefore some expert input is required. The web site does develop complexity at this point and this is hard to manage for a non expert
What recommendations would you give to someone considering this product?
Explore all of the available options - Wordpress is a default standard web builder but there are a lot more flexible and more modern options out there. It depends on what you need it for.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Vijendra R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Build Beautiful Website And Manage Content
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Small businesses may create websites using WordPress for nothing, saving them a tonne of money. It also gives a tonne of fantastically accessible formats and layouts, so I don't need to hire a professional engineer to design a website that any competent person can do. Due to the fact that there is no actual coding required, we end up saving a significant amount of time.
What is your favorite aspect of this product?
The best thing about WordPress, in my opinion, is that all we have to give in exchange is a little room and some help. The ability to configure any website in a distinctly quicker amount of time without engaging in any coding is quite cool. WordPress offers its users all the functionality they would expect to find on a website and is open-source so that users can modify it to suit their needs.
What do you dislike most about this product?
Security is a major concern because it is highly visible and could be compromised, harming a single self-made website. It will take a novice 2 to 3 days to understand exactly how WordPress's features operate. Additionally, I get the impression that if I make even one false click, it will take me a lot of time to figure out what's wrong with the support, which may be a big issue.
What recommendations would you give to someone considering this product?
Its simple setup requires no technical expertise. WordPress should be your choice if you don't want to worry about hosting, various additional tools, or special functionalities on your website. The numerous plugins that WordPress supports can be integrated. It is so vast & adjustable that you may design a full bespoke setup with the features you desire.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Transparent
Please tell us why you think this review should be flagged.
Marco O.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
It is very easy to create with WordPress
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
it can be differentiated in many ways and one is that all its plugins are paid and verified that they do not come from malicious creators, it is very important when it comes to the information that we create on each website is kept safe and this has a value when you have to answer for many things that happen on the website
What is your favorite aspect of this product?
The best thing about wordpress.com is that all its plugins and tools are very versatile and have great help for users who buy or acquire their service, therefore it is one of the best services to create web pages that exists, apart from that we have technical support permanently with them, the truth is that I am very happy with their platform so far
What do you dislike most about this product?
what I don't like about wordpress.com is the way you have to link to the domain, I feel it's a bit confusing for people who don't know much about the subject, it's still easy once you learn. I am currently using the same without problems so far
What recommendations would you give to someone considering this product?
I always recommend wordpress.com for its security and the way in which they handle the entire platform, it is very simple and fast and it meets what is required, which is to have a lot of tools to be able to edit the web pages that we are creating at our whim without any problem, I recommend it as long as you keep in mind that you must learn to use it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
