What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Transparent
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
Content Workflow Management
Management Interface
Standard Templates
E-Commerce Integration
Social Media Integration
Digital Asset Management
Content Security
Analytics and Reporting
Translation Facilitation
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Liliana E.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2022
The ultimate website creating platform
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress is one of the best options for SEO optimization of my business. Different plugins are available there to focus different keywords and Meta tags which helps me in bringing my website on top of the search bar and easily accessible for the customers.
What is your favorite aspect of this product?
The best thing about WordPress is that it has thousands of themes available. These themes are mobile friendly so they allowed us to create the best website which is easily accessible for our customers on any screen size.
What do you dislike most about this product?
WordPress has a lot of updates even after shifting to the premium version. These updates ensure security so it’s necessary to update it from time to time. It is something that annoys me the most when using WordPress.
What recommendations would you give to someone considering this product?
In my opinion, every business should use WordPress in order to enhance their website developing experiences. It has different plugins for different purposes which helps businesses improve the website experiences for their customers. Also all these plugins are available at very reasonable prices. Hence, other than some of the updates I would highly recommend business to use it for a smooth website building experience.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Transparent
Please tell us why you think this review should be flagged.
Genesis R.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
WordPress.com is a user-friendly platform
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It gives users’ the ability to do lots of customization according to their preferences. This improves the users’ experience. Finding the exact option available is a feature as it saves time and is much appreciated by the customer. It has the capability to integrate with almost all the marketing platforms which is helpful for the users. User are more interested in customizable platforms. They are willing to pay more if they platform they are using is customizable. It also gives WordPress a USP in comparison to its competitors.
What is your favorite aspect of this product?
It is user-friendly platform. Management of pages is one of the best features of this platform. Migration in this platform is easy for the users’ comfort. This platform has a user friendly platform and people who are not technologically advance can also use this platform in efficient way without training sessions.
What do you dislike most about this product?
In this platform, media library management has alot to improve in this regard. The speed of page is slower as compared to other platforms. People today look for precise accurate and timely results. In this technological era, this time lagging feature should be resolved so that customer base should be enhanced.
What recommendations would you give to someone considering this product?
This platform focuses on constant improvement in order to meet customers’ demand. The continual upgradation aligns with the customers’ changing preferences. This feature makes it superior to the other platforms of this kind. In this dynamic environment, it is necessary to make continuous improvements so that you should remain intact and active in market. Recommended
Pros
- Trustworthy
- Unique Features
- Effective Service
- Respectful
Please tell us why you think this review should be flagged.
Afrina Y.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
It is simple to begin in any area
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
There are free and paid themes for any blog in any section. This is something that every user may contribute to. The nicest aspect of this software is the simplicity with which plugins and other features may be implemented.
What is your favorite aspect of this product?
I resolved the theme configuration but added personalized code to theme editor features. Resulting in a considerably easier website's functioning.
What do you dislike most about this product?
Being a web development company, I dislike the covering of additional server space since there is a lot of unnecessary stuff that consumes storage and data while we browse the website.
What recommendations would you give to someone considering this product?
This is an excellent choice for both learners and experts. The theme for every website in any sector is accessible for free or for a fee. This is something that every user may contribute to. Simple to set up. Quick comprehension of functions There is no demand for a programmer if you are familiar with server configuration.
Pros
- Trustworthy
- Respectful
- Over Delivered
- Appreciates Incumbent Status
Please tell us why you think this review should be flagged.
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