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Workgrid Logo
Workgrid

Workgrid

Composite Score
8.4 /10
CX Score
8.9 /10
Category
Workgrid
8.4 /10

What is Workgrid?

Workgrid provides a platform for streamlined and effective communications that connects employees with information they want and need from any device. By intelligently delivering information that is personalized and contextual per employee, Workgrid keeps employees engaged with information that is only of interest and relevance. Workgrid enhances employee productivity and dramatically reduces the number of clicks required to obtain employee-specific information by consolidating everything to a simple access point.

Company Details


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Awards & Recognition

Workgrid won the following awards in the Digital Workplace category

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Workgrid Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workgrid.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workgrid?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Instant Messaging

91

Department Zones

90

News Feed

90

Customizable Branding

90

Virtual Floor Plans

89

Interactive Organizational Chart

89

Employee Directory

87

Integrations

87

End-User Workflow Customization

87

Workflow & Approvals

87

Reporting and Analytics

87

Vendor Capability Ratings

Average 84

Quality of Features

86

Breadth of Features

85

Ease of IT Administration

85

Vendor Support

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Ease of Customization

83

Business Value Created

82

Ease of Implementation

81

Workgrid Reviews

Tanis B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Improves employee satisfaction.

Likeliness to Recommend

9 /10

What differentiates Workgrid from other similar products?

Workgrid enables the usage of numerous critical services for the business, including micro apps, integrations, and chatbots. It also provides workers with tailored alternatives that allow them to streamline procedures and automate activities.

What is your favorite aspect of this product?

I like it Workgrid is ideal for addressing work situations through an IT help desk app and chatbot integrated with Atlassian Jira Service Management, Zendesk and ServiceNow, allowing employees to create, update and track service tickets from the opening to closing as well as payday application. integrated with UKG Pro, which allows employees to quickly access their paycheck information, and the Time Off App integrated with UKG Pro, which allows employees to visually track paid time off.

What do you dislike most about this product?

Workgrid is an excellent tool for effortless task management. It helps with workflow optimization, monitoring and task management, as well as keeping the business informed through notifications and updates.

What recommendations would you give to someone considering this product?

I Recommend Workgrid is a great way to stay up-to-date with contextual and personalized information, conversations, and action items from one location, and it's available in multiple channels, in the toolbar, on desktop, and on mobile devices.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alex S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Simplify your digital workplace with Workgrid

Likeliness to Recommend

10 /10

What differentiates Workgrid from other similar products?

We chose Workgrid because its employee communication app gives employees access to information from anywhere at anytime. Its Chatbot capability delivers self-service functionality that gives our employees to finish their tasks no matter where they are. Its seamless integration with third-party applications has provided a unified user experience. We just were attracted by the tool providing a central place to access data even when on the go on a mobile phone. Workgrid offers personal contextual communication that helps our employees to feel connected and interact effortlessly.

What is your favorite aspect of this product?

Workgrid offers our employees centralized access to just the functionality employees need, which maximizes investments in existing technology. With the conversational chatbot interface, they are able to find answers to their questions whereas the answers are customized according to the employees' specifications. It eliminates the number of steps it takes to complete tasks, improving productivity and giving workers more time for high-value work Workgrid ensures we deliver intuitive, digital experiences employees expect and need. Workgrid has enabled us to manage tasks easily and we love its integration with our existing systems.

What do you dislike most about this product?

Workgrid works wonders when it comes to streamlining employees' communication. Only that the user interface needs to be improved and designed to look more appealing.

What recommendations would you give to someone considering this product?

Workgrid is easy to use and will cause you to engage your entire workforce. Its centralized storage of data makes it easy for employees to access data and collaborate to complete the set tasks. An increase in productivity and communication flow is what makes Workgrid top of our list. I highly recommend it for large and medium organizations looking for an employee communication app.

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Effective Service

Kiguta A.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Digitizing Business Workplace Made Easy

Likeliness to Recommend

9 /10

What differentiates Workgrid from other similar products?

With Workgrid, employees gets connected to the information they need when they need it and from any device. This convenience makes workplace digitization easy

What is your favorite aspect of this product?

I like that I can access information and files anytime anywhere and from any device. Using Workgrid is straightforward thanks to the amazing user interface. The software is cost effective. The software is secure to ensure the security of business data

What do you dislike most about this product?

Using and understanding Workgrid hasn't been a challenge

What recommendations would you give to someone considering this product?

I recommend Workgrid for it's effectiveness in digitizing workplaces. It's affordable too.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Caring

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