Zoom Video Communications, Inc.

Workvivo

Composite Score

9.0 /10

CX Score

9.3 /10

66 Reviews Write a Review

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What is Workvivo?

Workvivo is an internal communication and engagement platform that is designed to bring what’s happening in the organization alive in a fun, intuitive and highly engaging way, while at the same time being structured completely around what the organization is trying to achieve and connecting employees to this.

Company Details

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Awards & Recognition

Workvivo won the following awards in the Employee Communications category

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2025 Data Quadrant Champion

Latest Award, 2025

6 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

9 Top Rated Capabilities

4 Top Rated Features

2024

2023 Data Quadrant Champion

2023

4 Top Rated Capabilities

3 Top Rated Features

2023

Workvivo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workvivo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workvivo?

1% Negative

2% Neutral

97% Positive

Pros

Helps Innovate
Unique Features
Caring
Saves Time

Feature Ratings

Average 83

Surveys and Polling

Application Integration

Newsletter Creation

Pulse Surveys

Single Sign-On (SSO)

Instant Messaging

Rewards Recognition

News Feeds, Alerts & Notifications

Emergency Notification

Employee Directory

Mobile

Vendor Capability Ratings

Average 84

Ease of IT Administration

Quality of Features

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Breadth of Features

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Employee Engagement

Score 8.1

View Workvivo in this category (opens in a new tab)

Workvivo Reviews

Eric W.

Role: Sales Marketing
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Powerful team engagement platform

Likeliness to Recommend

10 /10

What differentiates Workvivo from other similar products?

It is easy to set up and integrate Workvivo with other enterprise communication systems.

What is your favorite aspect of this product?

Marketing has been enhanced since we deployed this platform with increased customer engagement journey. It has increased customer pipeline with robust customer engagement campaigns.

What do you dislike most about this product?

There are no challenges from the productive performance of this software.

What recommendations would you give to someone considering this product?

This is the ideal product for marketing and client engagement that I totally recommend to other business enterprises.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Daniel P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Transformative tool for communication.

Likeliness to Recommend

9 /10

What differentiates Workvivo from other similar products?

In terms of real-time communication with co-workers in multiple locations and shifts across the company, Workvivo has been a game-changer. Both administrators and end users will find the user interface of this platform easy to use and intuitive, providing a seamless experience.

What is your favorite aspect of this product?

It has allowed us to increase participation and share successes throughout the company, taking advantage of our team spirit. It's very easy to use and we see more and more colleagues have the confidence to add posts and interact with others about business and non-business news.

What do you dislike most about this product?

Depending on the size of the organization, the cost of WorkVivo may be a factor, especially for smaller businesses with budget constraints.

What recommendations would you give to someone considering this product?

Workvivo is very user-friendly and easy to implement. It's engaging, fun, and can be customized to be totally unique to each organization.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Lars N.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Keep your employees engaged and connected.

Likeliness to Recommend

9 /10

What differentiates Workvivo from other similar products?

Workvivo is one of the most effective social media platforms for maintaining relationships between coworkers. We can use it for a variety of purposes; From notifying each other of birthdays to company announcements, IT updates and more, workvivo serves as the hub of our operations.

What is your favorite aspect of this product?

The best thing about Workvivo is the solution in one place. We can interact with our colleagues to have fun or discuss a topic without having to deal with the burden of using different platforms for tasks like sharing and storing work or surveys. In addition, the mobile application allows us to stay connected when we travel and access company information from anywhere.

What do you dislike most about this product?

We continue to receive a lot of emails which is a bit annoying in some cases.

What recommendations would you give to someone considering this product?

Workvivo is a great tool to stay in touch with team members and stay informed about internal news. It is also a fantastic method of keeping staff morale high. Workvivo is the ideal tool to involve all employees and make you feel part of the team.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Workvivo

What is Workvivo?

Company Details

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Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Workvivo Ratings

89 Likeliness to Recommend

99 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Workvivo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Surveys and Polling Ability to survey employees and gather feedback.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Instant Messaging Real-time, text-based communication between two or more people

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

News Feeds, Alerts & Notifications Provides configurable in-app news feeds as well as real-time alerts and updates of all board relevant meeting information.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Employee Engagement

Workvivo Reviews

Eric W.

Powerful team engagement platform

Likeliness to Recommend

Pros

Daniel P.

Transformative tool for communication.

Likeliness to Recommend

Pros

Lars N.

Keep your employees engaged and connected.

Likeliness to Recommend

Pros

Most Popular Workvivo Comparisons

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Sociabble

1
Since last award

3
Since last award

Feature Ratings

Surveys and Polling

Application Integration

Newsletter Creation

Pulse Surveys

Single Sign-On (SSO)

Instant Messaging

Rewards Recognition

News Feeds, Alerts & Notifications

Emergency Notification

Employee Directory

Mobile

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Breadth of Features

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support