


What is Workvivo?
Workvivo is an internal communication and engagement platform that is designed to bring what’s happening in the organization alive in a fun, intuitive and highly engaging way, while at the same time being structured completely around what the organization is trying to achieve and connecting employees to this.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workvivo?
Pros
- Helps Innovate
- Unique Features
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Surveys and Polling
Application Integration
Newsletter Creation
Instant Messaging
Single Sign-On (SSO)
Rewards Recognition
Pulse Surveys
Employee Directory
Emergency Notification
News Feeds, Alerts & Notifications
Mobile
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Ease of Data Integration
Ease of Implementation
Availability and Quality of Training
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Workvivo Reviews

Krishna A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Selection and Purchasing
Submitted Oct 2024
Engaging communication platform.
Likeliness to Recommend
What differentiates Workvivo from other similar products?
It excels in fostering employee engagement through its user friendly interface, blending internal communication with social media style interaction.
What is your favorite aspect of this product?
I love how it brings company culture to life with its engaging newsfeed, social tool and seamless communication
What do you dislike most about this product?
Could be add more advance features and customization option to cater specific problems.
What recommendations would you give to someone considering this product?
Ideal for companies prioritizing employee engagement and internal communication.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Gilberto L.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Oct 2024
Internal employee communication platform.
Likeliness to Recommend
What differentiates Workvivo from other similar products?
The difference that is found with other internal communication platforms is in its excellent focus on employee engagement. Workvivo is not only limited to facilitating information, but also seeks to generate interaction and create a sense of community in the company, it is an indispensable tool for any company that seeks to improve its internal communication and enhance the engagement of its employees
What is your favorite aspect of this product?
What I like most about this platform is undoubtedly its ability to connect employees and keep them informed in real time. The possibility of sharing news, events and achievements through the platform not only improves internal communication, but also strengthens the sense of belonging of workers. It is its ease of use. The platform is intuitive and has a friendly interface that allows users to navigate smoothly. In addition, Workvivo offers a wide variety of features that adapt to the needs of each company.
What do you dislike most about this product?
Everything that this platform offers seems wonderful to me; there is nothing that I do not like about it. In addition, it can be indispensable for any company that seeks to improve its internal communication and enhance the engagement of its employees. With its innovative approach and its extensive features.
What recommendations would you give to someone considering this product?
I recommend this platform. Workvivo not only facilitates internal communication, but also contributes to creating a more collaborative and motivating work environment. Thanks to its recognition and feedback tools, Workvivo promotes business culture and strengthens ties between employees, thus obtaining the best results.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Tora M.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2024
Maximizing Workvivo's Employee Voice
Likeliness to Recommend
What differentiates Workvivo from other similar products?
To achieve this, we use Workvivo's survey tools to periodically poll our level 1 and 2 support staff. This helps us evaluate the effectiveness of our knowledge bases, ticketing workflows, and internal training around common issues. For instance, a recent Pulse survey showed that over 60% of respondents felt that we did not have enough documentation to troubleshoot virtual desktop connection failures. This is a significant issue in the new hybrid workplace.
What is your favorite aspect of this product?
Using this data, I quickly advocated for updating our materials and best practice guides. As a result, rep confidence scores improved significantly in the next quarter's VoE check-in. Workvivo offers a feedback mechanism to identify areas for investment. Through employee comments and team discussion threads, Workvivo allows for open-ended feedback collection. This qualitative input has illuminated creative solutions for streamlining password reset procedures and triaging requests based on severity automatically.
What do you dislike most about this product?
VoE participation incentives are somewhat limited, and reporting dashboards still need enhancement.
What recommendations would you give to someone considering this product?
However, Workvivo provides an invaluable continuous listening capability for process refinement. Our first-time resolution and customer satisfaction (CSAT) metrics have consistently improved since we started using technician feedback programs. Workvivo's employee experience platform allows me to create and distribute surveys easily, capturing valuable insights from employees and driving continuous process improvements.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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