What is Wrike?

Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.

Company Details


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Awards & Recognition

Wrike won the following awards in the Product Management category

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Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

92 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

3% Negative
1% Neutral
96% Positive

Pros

  • Generous Negotitation
  • Effective Service
  • Fair
  • Friendly Negotiation

Feature Ratings

Average 85

Release Planning

87

Product Management

87

ALM Integration

87

Feature Management

86

User Needs Management

86

Social Collaboration

86

Backlog Management

85

Visual Roadmap

85

Workflow Management

84

Strategic Vision

83

Idea Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Business Value Created

84

Breadth of Features

84

Availability and Quality of Training

84

Quality of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Vendor Support

81

Ease of Customization

81

Wrike Reviews

Joanne B.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Successful tracking of tasks and projects.

Likeliness to Recommend

10 /10

What differentiates Wrike from other similar products?

What sets Wrike apart from other software is how easy and fast it is to use, it has an intuitive and very user-friendly interface, it has no complicated procedures for its use, and it is highly customizable.

What is your favorite aspect of this product?

The creation of separate folders is very good, since it is perfect for maintaining order, team collaboration is very good, with each contribution that we individually make to the project, progress is made together and goals are met on time. The communication that we maintain as a work team allows us to be in constant development and updating of our projects.

What do you dislike most about this product?

There are no bugs at the moment, the features are very good, they are customizable and any problems that arise are resolved with the help of the technical support team.

What recommendations would you give to someone considering this product?

It is an indispensable system to manage tasks and projects of small and large scale, the fluidity of work is excellent, it is customizable, easy to use and very convenient to improve teamwork.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rachel (Helm) B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Achieve clarity and surpass targets

Likeliness to Recommend

10 /10

What differentiates Wrike from other similar products?

Wrike, Wrike's latest platform innovation, enables all teams to discover the fastest way to achieve productivity by working as a single entity. Take advantage of the most powerful uncompromising work management solution and enjoy configurability, scalability, and ease of use all at once.

What is your favorite aspect of this product?

Customize Wrike to best suit your organization. From custom dashboards and workflows to team-specific automations to optimize processes, Wrike has everything you need to work your way. No one else offers this level of versatility. Having a single source of information and communication makes it easy for managers to always stay informed or for a new team member to get up to speed quickly. It mitigates the risk of tasks being overlooked.

What do you dislike most about this product?

There is a steep learning curve. This is potentially even steeper when working with a Wrike system that was created by someone else. This is only a minor drawback, as it is a result of the phenomenal customizable nature of Wrike. You cannot assign tasks to a dummy account or role type for people without access or who do not yet exist.

What recommendations would you give to someone considering this product?

Eliminate endless email conversations, unnecessary meetings and abundant controls by replacing them with real-time comments and notifications, instant edits, dynamic reports and much more. Best of all, information can be easily shared with all stakeholders at any time. Collaboration has improved considerably, but not because people have changed - we've always wanted to help - but because we now have a tool that allows us to figure out how we can help each other better.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Isabel Z.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Has helped us to improve customer satisfaction.

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

Unlike other products, it eliminates repeatable tasks and has a very supportive team who are ready to help whenever you have a question.

What is your favorite aspect of this product?

It has helped our team to meet deadlines and increase productivity by eliminating tasks that are repeatable. In addition, we have been able to monitor all the stages of our projects, optimize communication and collaborate with team members all in one place.

What do you dislike most about this product?

It is very a complex web API hence makes it difficult to understand it, but when you get a hold of it, it becomes very convenient

What recommendations would you give to someone considering this product?

If they want to increase customer satisfaction hence retaining the customers, they should give it a try since it helps to deliver projects on time and it has insightful reports.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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