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Wufoo Logo
SurveyMonkey

Wufoo

Composite Score
7.8 /10
CX Score
8.0 /10
Category
Wufoo
7.8 /10

What is Wufoo?

Build custom online forms that you can use to collect data, payments and to automate your workflows.

Company Details


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Awards & Recognition

Wufoo won the following awards in the Online Forms category

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Wufoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wufoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wufoo?

3% Negative
12% Neutral
85% Positive

Pros

  • Client's Interest First
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 84

Security

88

Drag and Drop Design

87

State Transformation

87

Workflow Automation

86

APIs and Integration

86

Electronic Signatures

83

Mobility

82

Field Configuration and Customization

81

Data Analysis and Survey Function

81

Version Management

80

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

87

Ease of Data Integration

86

Ease of Customization

85

Business Value Created

85

Quality of Features

85

Ease of Implementation

83

Vendor Support

81

Ease of IT Administration

80

Breadth of Features

80

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

77

Wufoo Reviews

Steven H.

  • Role: C-Level
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Power your business processes with Zapper/Wufoo

Likeliness to Recommend

10 /10

What differentiates Wufoo from other similar products?

Price and simplicity

What is your favorite aspect of this product?

Capabilities and integration

What do you dislike most about this product?

Old form editor feels clunky sometimes

What recommendations would you give to someone considering this product?

Integration with zapper to run business processes

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Fathima Minha F.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Easy to use -Online form builder

Likeliness to Recommend

10 /10

What differentiates Wufoo from other similar products?

Wufoo- very easy to use to make a form, You can change the theme if you want, There are many features. Anyone without software knowledge can usee it. Ready-made software. It helps to develop many business.Specially School, Organizations, and Online classes for kids and adult learners. It also helps a person without software knowledge to build an application form. t has ready made forms to use for online orders,Surveys,tracking,registrations,invitations etc. Ready made forms and easy to use.User friendly. Time- saving.

What do you dislike most about this product?

Not colorful. I would like to make the application form colorful. If you can add colors to change the form it will be helpful for many users worldwide. I would like to have a free plan so students and job seekers also can use it. Forms are not attractive.

What recommendations would you give to someone considering this product?

Please use Wufoo. Don't worry if you don't know how to build an application form.It has ready made forms to use for online orders,Surveys,tracking,registrations,invitations etc. User friendly. Ready made forms. Time- saving. It helps to develop many business.Specially School, Organizations, and Online classes for kids and adult learners. It also helps a person without software knowledge to build an application form.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ronald B.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Great product for easy info/data implementation!

Likeliness to Recommend

9 /10

What differentiates Wufoo from other similar products?

I think this is a very straightforward product.

What is your favorite aspect of this product?

Easy to integrate!

What do you dislike most about this product?

At time of most use, could have been better to have more features available.

What recommendations would you give to someone considering this product?

Great product-easy to use and implement!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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