

In Partnership With SelectHub

What is Xero?
Xero is a global online accounting system for small businesses and their advisors.
Company Details
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In Partnership With SelectHub
Xero Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Xero.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Xero?
Pros
- Reliable
- Saves Time
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounts Receivable Invoicing
Accounts Payable Purchase Orders
Expense Management
General Ledger Chart of Accounts
Dashboards, Analytics and Reporting
Reconciliation
Integration APIs
Cash Flow Management
Cost Revenue Tracking
Budgeting Forecasting
Project Accounting
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Business Value Created
Ease of Customization
Breadth of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Xero Reviews

Rosy O.
- Role: Finance
- Industry: Apparel
- Involvement: Initial Implementation
Submitted Feb 2021
Easy to use, customizable, amazing rec features
Likeliness to Recommend
What differentiates Xero from other similar products?
Xero allows you to manage fixed assets that can't be managed with other softwares. Xero makes you import records and transactions from the software quizbooks online using a conversion tool. The dashboard is more than clear and following very easy steps it's possible to connect bank accounts, reviewing transactions and managing bills or similar.
What is your favorite aspect of this product?
Dashboard and reconciliation features
What do you dislike most about this product?
It's recommended for small businesses so it is not efficient as other competitor of the sector.
What recommendations would you give to someone considering this product?
None I think this software is amazing. It's easier to use compared to other software on the market and if you have transactions or data to be uploaded from other software Xero makes it very easy.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Magaly R.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2021
EXCELLENT FINANCIAL SOFTWARE.
Likeliness to Recommend
What differentiates Xero from other similar products?
The difference between Xero and other products is that it offers me security and comfort when carrying out my accounting processes, it is a cloud-based accounting software that provides me with excellent service and benefits, it differs by adapting to my needs, allowing me to work in it. same set of books regardless of where we are and regardless of the device.
What is your favorite aspect of this product?
My favorite aspect of Xero is that it offers me a simple and integrated view of my company's finances, it allows me to stay connected by keeping track of absolutely everything, from anywhere, allowing me to create invoices and create expense statements through the mobile App with total ease and security, it is very easy to use safe, and flexible.
What do you dislike most about this product?
Xero is a software that has offered me growth in my business, thanks to this platform I can keep track of my finances, control my accounting processes, expenses, accounts receivable, accounts payable, it has offered me a service at all times excellent without failures or dislikes, so far it has covered my needs and I have nothing to dislike.
What recommendations would you give to someone considering this product?
Xero offers a series of features to develop an excellent accounting process, I recommend this wonderful platform to keep track of expenses, purchase orders, bank reconciliations, billing and much more. It offers a wonderful service, it is simple, easy and safe, from anywhere and on any device with a visually pleasant interface and full development.
Pros
- Fair
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.

Dennys C.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2020
CONTROL IN OUR FINANCES.
Likeliness to Recommend
What differentiates Xero from other similar products?
Xero is a powerful financial platform which is wonderful and provides a quality service in terms of financial processes, it offers its users the opportunity and ease of working regardless of their location or operating system, in a very secure way. Xero is professional and offers exceptional features, offers a visually pleasing interface and with total simplicity and ease of use, understandable at first glance. There are many my favorite aspects of this platform since in general everything that it offers me I love with Xero everything is possible.
What is your favorite aspect of this product?
I love Xero and it offers me excellent features, maximum functionality, coverage, safe and gives me the opportunity to obtain a unique experience, it is a very helpful software for me and of great benefit, I love everything about this platform but one of my My favorite aspects are their professionalism and the ease with which everything is developed on the platform, it is absolutely fabulous.
What do you dislike most about this product?
So far there is no aspect that I dislike about Xero since all the time that I have used it, it works perfectly, with total security, ease and coverage. It is a platform that I love and I have nothing bad to limit about it, it is heading in the right direction.
What recommendations would you give to someone considering this product?
I want to recommend this wonderful Xero program to any organization or person in particular who needs to keep an absolute control of their accounts payable, accounts receivable and billing, Expense claims. Keeping complete control of your movements, it is a tool that works efficiently and safely providing infinite tools that are of great help to go to the goal and achieve success, It also has mobile applications such as Xero Touch for IOS and Android devices, Allowing users to work from anywhere and comfortably.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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