Xperience by Kentico Logo
Xperience by Kentico Logo
Kentico Software

Xperience by Kentico

Composite Score
8.3 /10
CX Score
8.2 /10
123 Reviews Write a Review
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Xperience by Kentico
8.3 /10

What is Xperience by Kentico?

One platform, endless possibilities - All the content management and digital marketing tools you need. Kentico is a content management system with built-in digital marketing features that help deliver personalized customer experiences through websites, microsites, emails, and other digital channels. It consolidates marketing tools to improve efficiency, drive stronger customer engagement, and reach business goals. Reduce the complexity of your marketing technologies and take control of your content across your websites, microsites, emails, and other digital channels through a single solution.

Company Details

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Awards & Recognition

Xperience by Kentico won the following awards in the Digital Experience - Midmarket category

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Xperience by Kentico Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Xperience by Kentico.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

93 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Xperience by Kentico?

6% Negative
15% Neutral
79% Positive

Pros

  • Trustworthy
  • Respectful
  • Acts with Integrity
  • Transparent

Feature Ratings

Average 80

Content Security

84

Management Interface

82

Web Publishing Capabilities

82

Content Repository

80

Content Workflow Management

79

Multi Channel Support

78

Translation Facilitation

77

Analytics and Reporting

77

E-Commerce Integration

75

Standard Templates

75

Digital Asset Management

74

Vendor Capability Ratings

Average 78

Quality of Features

82

Ease of IT Administration

81

Ease of Customization

79

Product Strategy and Rate of Improvement

78

Ease of Implementation

78

Vendor Support

78

Business Value Created

77

Usability and Intuitiveness

77

Breadth of Features

77

Availability and Quality of Training

77

Ease of Data Integration

77

Xperience by Kentico Reviews

David H.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Flexible and versatile digital experience

Likeliness to Recommend

7 /10

What differentiates Xperience by Kentico from other similar products?

It provides the connection tools to build rapport with customers, increase customer engagement, and deliver highly personalized content. It facilitates the collection of information and data in real time, to execute the best analyzes that facilitate decision-making. It has a high level of flexibility that helps create the most personalized experiences for the customer's liking.

What is your favorite aspect of this product?

It makes it easy to reuse frequently used content, saving a lot of time. It works seamlessly with the integration of other platforms and data sources. It has an intuitive and versatile analysis and report panel. Offer different channels to optimize content delivery. Editing and storing content is very simple with the option of dragging and dropping preset templates.

What do you dislike most about this product?

For new users, its use can be a challenge, you need to incorporate documentation and tutorials that facilitate the handling of all its functions.

What recommendations would you give to someone considering this product?

I recommend the implementation of this necessary platform to develop the digital transformation of your organization.

Pros

  • Reliable
  • Respectful
  • Altruistic
  • Helps Innovate

Nijat S.

  • Role: Vendor Management
  • Industry: Shipping
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

The impress of Kentico Xperience to small business

Likeliness to Recommend

7 /10

What differentiates Xperience by Kentico from other similar products?

You can use a free 14-day trial and you can take advantage of some features of the software. Really it is an amazing offer.

What is your favorite aspect of this product?

I use Kentico Xperience for my company and it helped grow up my business. Also, Kentico helped my company for a long time, and still, we are using it. If you use the first-time software, you have to schedule a free live online meeting one of the experts and experts will help you create incredible digital experiences. Also, they will inform about the features and capabilities of the software.

What do you dislike most about this product?

As I said, using the application for a long time has helped me to have a certain experience. So I have been using it long enough to see the good and bad sides of the application. Normally, there are features that I dislike or that I see lacking. For example, I could not see online support on web site and this is a very important feature for me. Besides, I don't think it has any other disadvantages.

What recommendations would you give to someone considering this product?

First of all, I would like to mention to new users that, you can download a free trial of Kentico Xperience. On another hand, you can get 10 free support tickets, in this way you will utilize the support team of software.

Pros

  • Performance Enhancing
  • Effective Service
  • Includes Product Enhancements
  • Friendly Negotiation

Michael B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Excellent content management platform

Likeliness to Recommend

8 /10

What differentiates Xperience by Kentico from other similar products?

Kentico Xperience is an excellent platform to create modern and efficient business websites. You have the best tools for web design, it has a very intuitive page generator and it facilitates the creation of personalized workflows. With Kentico Xperience you can develop very varied designs for our website, which could range from a website with simple designs, to complete websites that load a lot of data on each page. The content can be reused in mobile applications or in an email campaign.

What is your favorite aspect of this product?

Kentico Xperience is the ideal platform for beginners, or those without much technical knowledge. It has a built-in asset library for easy access. With this software our website is regularly updated. Sort all the content chronologically from the most recent to the oldest. There are many extensions available for Kentico Xperience that will allow us to extend the possibilities of our website. It allows the efficient administration of multiple websites from a single platform.

What do you dislike most about this product?

Kentico Xperience is a very intuitive platform, but it requires a medium level of knowledge for web development. Its cost is considerably high compared to other similar platforms.

What recommendations would you give to someone considering this product?

I recommend using this versatile platform for creating business websites. It offers a set of excellent tools that facilitate effective content management.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Effective Service

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