
What is Zapier?
At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Saves Time
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Real Time Integration
iPaaS
Data Security
Synchronization and Replication
Exception Handling and Notifications
Data Quality Profiling and Cleansing
API Management and Orchestration
Metadata Management
Data Virtualization
Administrative Features
Batch Integration
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Data Integration
Ease of Implementation
Ease of Customization
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Inside Zapier: A Step-by-Step Guide to Our Interview Process
Building Your Future at Zapier: Benefits, Growth, and Career Development
DIBE as DNA: Shaping our Product and Workplace
Remote, Together: How Zapier Thrives in a Distributed World
Life at Zapier: The Perks of a Remote-First Workplace
Your First Days at Zapier: A Global Welcome
What Our Team Loves About Recruiting at Zapier
Zapier Reviews
Jonnalyn A.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
You're missing out if you haven't tried it
Likeliness to Recommend
What differentiates Zapier from other similar products?
Hey there! I've been using Zapier for a while now and I've got to say, it really stands out from the crowd. What sets it apart from other similar products is its wide range of integrations with over 3,000 apps and its super user-friendly interface that makes automating workflows a breeze. Not to mention, the ability to track task history and see analytics really takes the cake. This level of transparency and control is just unmatched. And the fact that you can create multi-step workflows just seals the deal. All in all, Zapier just offers a level of convenience and control that other similar products just can't match. If you're looking to s
What is your favorite aspect of this product?
There's so much to love about Zapier. If I had to pick one favorite aspect, I'd say it's the wide range of integrations with almost any app. It makes automating tasks and workflows a piece of cake, no matter what tools you're using. But seriously, the whole package is just top-notch. The easy-to-use interface, the ability to track task history and see analytics, and even the option for more advanced users to customize their workflows with filtering and data mapping. It's all just so well thought out and designed to make your work life easier. I highly recommend giving Zapier a try if you're looking to streamline your processes and boost pr
What do you dislike most about this product?
To be honest, I haven't found much to dislike about Zapier. It's been a real game-changer for me in terms of streamlining my work processes and saving time. If I had to nitpick, I'd say the pricing model could be a bit more flexible. It's not the most affordable option out there, especially for small businesses or individual users. But even then, you definitely get what you pay for in terms of features and functionality. All in all, I'd say Zapier is an excellent product with a lot to offer. I'd highly recommend giving it a try, even with the slightly steeper price tag. It'll be worth it in the long run!
What recommendations would you give to someone considering this product?
If you're on the fence about giving Zapier a try, let me tell you - it's worth it! This product has made such a huge difference in streamlining my work processes and saving me time. My biggest recommendation would be to take advantage of the free trial period and see for yourself just how convenient and easy it is to use. Integrating over 3,000 apps and automating workflows has never been simpler. And with features like task history tracking and analytics, you'll always be in the loop and in control. Another thing to keep in mind is the pricing model. It may be a bit on the pricier side, but you get what you pay for in terms of features and
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
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Luisa Z.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
The real deal in automation between different apps
Likeliness to Recommend
What differentiates Zapier from other similar products?
The level of automation it offers is out of this world. I love how easy this makes my daily job!
What is your favorite aspect of this product?
I love how manageable it makes juggling data and tasks between different platforms. The automation capabilities it has are truly helpful
What do you dislike most about this product?
Sometimes it's cumbersome to test that the integration rules work as expected, and it does requiee a lot of a/b test, which is very time consuming time.
What recommendations would you give to someone considering this product?
If you use multiple software and have different data within each that you would like to work in conjuction for the benefit of your business and day-today tasks, this is definitely the tool for you!
Pros
- Performance Enhancing
- Unique Features
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.
Steven B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
Allows us to optimize and create click automation.
Likeliness to Recommend
What differentiates Zapier from other similar products?
The advantage obtained is that we can easily construct our own integrations rather than relying solely on the native functionality of our present products. What used to need special code is now accomplished using zaps. In diverse departments, solve operational challenges and build processes. Product prototypes: We can utilize Zapier to swiftly create a procedure for introducing new items to the market. We use Zapier to move data between platforms, alter data formats, generate tasks, and post notifications in Slack, among other things.
What is your favorite aspect of this product?
Zapier is compatible with a wide range of platforms (Salesforce, Zendesk, Gmail, Slack, etc). Connecting the two for various automations is simple and done totally declaratively. With testing, I was up and running with my first zap in around 30 minutes. Zapier ability to connect with almost any program, both third-party and our own bespoke application, and perform actions depending on that software. This has enabled us to design and enhance processes by integrating Zapier with several other apps (Looker, AirTable, ZenDesk, SalesForce, AWS, and Google Suite).
What do you dislike most about this product?
When constructing your criteria, each step/line item is not as concise as it may be. It "looks" basic enough, however the UI is not pleasant on the eyes while examining the stages above owing to the awkward and uninformative manner it presents the whole criteria. Once you get over the user interface, or lack thereof, it's an amazing and simple tool to use. You could properly explain the real actions each step. Managing Zaps produced by other administrators might be difficult.
What recommendations would you give to someone considering this product?
It began as a necessity, but because of its simplicity, we began automating everything we could. Make sure you understand the access permissions and data flows. Also, there is a lot of versatility, whether you use Zapier built-in user tools or third-party applications (you can use Zapier tools to change formats, add code, or send an email, or you can use external apps to accomplish it); don't over-engineer to keep things simple. To ensure business continuity, specify who may build and own Zaps and connected apps.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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