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Zoho Books Logo Award Winner Product Badge
Zoho

Zoho Books

Composite Score
8.5 /10
CX Score
8.9 /10
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Zoho Books
8.5 /10

What is Zoho Books?

Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.

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Awards & Recognition

Zoho Books won the following awards in the Accounting - Small Business category

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Zoho Books Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Books.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

3
Since last award

100 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Books?

0% Negative
2% Neutral
98% Positive

Pros

  • Respectful
  • Transparent
  • Trustworthy
  • Fair

Feature Ratings

Average 86

Accounts Payable Purchase Orders

88

Cash Flow Management

86

Accounts Receivable Invoicing

86

General Ledger Chart of Accounts

85

Reconciliation

85

Cost Revenue Tracking

85

Expense Management

84

Dashboards, Analytics and Reporting

83

Budgeting Forecasting

82

Project Accounting

81

Integration APIs

78

Vendor Capability Ratings

Average 83

Business Value Created

88

Ease of Implementation

86

Usability and Intuitiveness

84

Breadth of Features

83

Product Strategy and Rate of Improvement

83

Quality of Features

82

Ease of IT Administration

82

Ease of Data Integration

82

Vendor Support

80

Availability and Quality of Training

80

Ease of Customization

78

Zoho Books Reviews

Alex V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

The best accounting software there is, PERIOD.

Likeliness to Recommend

10 /10

What differentiates Zoho Books from other similar products?

It has tons of features that are actually working and not fancy things to put on the frontpage to sell a product. It does not care about fancy UI but is truly committed to be a serious Accounting software. Other software such as ZipBooks or QuickBooks are more interested in profit than actual accounting, most of them have complex disposition of bank statements, balance, reporting while Zoho Books tries to be more old-fashioned. While accounting software such as QuickBooks tries to innovate with how the information is presented, Zoho Books use an old approach that works most of the time.

What is your favorite aspect of this product?

The way the information is presented, the amount of tweaking that can be done to each and every step of the accounting process. You can pretty much create unlimited account to separate your Income and Expenses and also unlimited ways in which you can keep count of your bank statements. You can also customize the way the rules work to detect new transactions and the Invocing system and customization is rarely seen in other software. Zoho Books also has templates everywhere that can be customized to your desires. All in all, the best feat for Zoho Books is the old fashion way of showing things in an orderly fashion with infinite tweaking!

What do you dislike most about this product?

The UI could improve a little but that's about it. Zoho Books already has a much better UI than other competing products that charges you an arm and a leg for it's use.

What recommendations would you give to someone considering this product?

Definitely give this at least more than 5 hours of your time. At first it may seem complex and with too much options but when you start using it you will start considering ways in which you can tweak the software to fit your needs and this is where Zoho Books really shines. Most accounting software such as QuickBooks or Zipbooks are "nice" on first sight but are incredible restricted in customization while Zoho Books allows you to turn accounting for your company the way you like it. It does take more time to fully understand the system but it's well worth it. Zoho Books is also a little less expensive than the competition.

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Performance Enhancing

MD Mahadi H.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Zoho Books is taking care of my recurring payment

Likeliness to Recommend

8 /10

What differentiates Zoho Books from other similar products?

I have used a few of them and they provide the features but they are not in one place like Zoho has. It gives all the options like sales, invoices, payment information, etc in one place that other products don't.

What is your favorite aspect of this product?

The way it can be integrated with other payment transfer services like Authorize.net, PayPal, etc. I like the way they give the option to a user and we can do it easily without any hustle.

What do you dislike most about this product?

Because, it got a huge number of options to use in one place, sometimes this becomes confusing for someone like me. The navigation of service pages that I get confused.

What recommendations would you give to someone considering this product?

They should work on the navigation and user-friendliness so we get more confidence browsing from one page to another.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Zachary Michelle M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

It is a great option to manage your finances

Likeliness to Recommend

9 /10

What differentiates Zoho Books from other similar products?

Intuitive Banking, this allows us to automatically view our transactions or imported directly from Zoho Books or our bank account.

What is your favorite aspect of this product?

It is faster to make your invoices. Online payments give the benefit of receiving payments faster. It is possible to keep a record of estimates, invoices, credit notes and recurring invoices.

What do you dislike most about this product?

Overall, Zoho Books is a solid platform to work from.

What recommendations would you give to someone considering this product?

The integration of the Zoho Books app with third-party payment gateways like Stripe, PayPal, PayPal Payflow Pro, Braintree, Authorize.net, and 2Checkout are great and work smoothly.

Pros

  • Effective Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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