Zoho Cliq Logo Award Winner Product Badge
Zoho Cliq Logo Award Winner Product Badge
Zoho

Zoho Cliq

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Zoho Cliq
8.8 /10

What is Zoho Cliq?

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.

Company Details


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Awards & Recognition

Zoho Cliq won the following awards in the Business Instant Messaging - Midmarket category

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Zoho Cliq Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Cliq.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Cliq?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Trustworthy
  • Inspires Innovation
  • Altruistic

Feature Ratings

Average 84

Instant Messaging

87

Integration With Productivity Tools

84

Notifications

83

Search

83

File Sharing Collaboration

83

Granular Access Management

83

Document Collaboration

82

Screen Sharing

81

Task Management

80

Cross Platform Support

80

Voice and Video Collaboration

79

Vendor Capability Ratings

Average 82

Quality of Features

84

Ease of IT Administration

83

Breadth of Features

83

Ease of Implementation

83

Business Value Created

82

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Ease of Data Integration

81

Usability and Intuitiveness

81

Availability and Quality of Training

80

Vendor Support

79

Zoho Cliq Reviews

Fabiana B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Discover the ease of communication.

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

This tool allows us to raise the mobility standards of the team; apart from generating communication by video calls, we can also provide information with the shared screen to show and analyze work ideas, placing files or images directly from the cloud storage in a channel to obtain the individual opinion of each team member.

What is your favorite aspect of this product?

It helps us simplify group communication through video calls or voice calls, it allows us to maintain a transparent and efficient connection with our work team where we can share relevant information through files on a specific topic.

What do you dislike most about this product?

At the moment, there are no disliked features because, with Zoho Cliq, we can automate daily activities and schedule meetings with date and time, it helps us to enhance the communication of our users with the intelligent collaboration of personalized bots, and it allows us to keep track of system to know how many team members are interacting and how many are absent.

What recommendations would you give to someone considering this product?

Through this platform we can improve collaborations and communications, it also offers us tools to work efficiently as a team, have chats, send voice messages, share important files and create video conferences.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Stefania L.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Optimize, manage and manage communications.

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

It helps us to enhance remote communications and create automated processes. It is the best way to carry out complete supervision of our equipment and labor work. It allows us to create virtual meetings and exchange ideas with all coworkers

What is your favorite aspect of this product?

One of its best functions is to manage all our communications in an organized way and easily create connections. It allows us to build collaborations with the entire team through various channels, through its chat, we can share files and documents that are important to the company.

What do you dislike most about this product?

I have had no problem using this tool, it has helped us create our chat and video meetings regardless of the distance. We can schedule all our tasks, projects and videoconferences through a calendar.

What recommendations would you give to someone considering this product?

Ease of use and breadth of features to suit any industry and enhance teamwork and large business communications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Clayton H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Supportive tool for communications

Likeliness to Recommend

10 /10

What differentiates Zoho Cliq from other similar products?

Zoho Cliq is simple to use and operates similarly to other private messaging services. It offers statuses that you can use to let your coworkers know when you are busy or in a meeting. It even updates when you are on a Cliq Call and syncs with Zoho Meeting. It can be enjoyable to communicate with others if there is a facility for sending GIFs. It is very simple to integrate with the rest of Zoho.

What is your favorite aspect of this product?

The capacity of Zoho Cliq to improve team collaboration and communication is its most useful feature. It gives team members a central location to connect, share files, and work together on projects. One of the key benefits of utilizing Zoho Cliq is that users can send messages in real-time, which makes it simpler for teams to keep in touch and work together on projects.

What do you dislike most about this product?

I generally dislike Zoho Cliq's organizational structure, although it would be a local and personal preference. Many individuals, as I have observed, adore this discussion view, which allows them to open different grids for distinct visits and engage in concurrent dialogues.

What recommendations would you give to someone considering this product?

The task management system offered by Zoho Cliq enables users to assign tasks, establish deadlines, and monitor project progress. It also connects with other well-known programs like Google Drive, Dropbox, Slack, and others, enabling users to conveniently access their data from one central spot.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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