Zoho Cliq Logo Award Winner Product Badge
Zoho Cliq Logo Award Winner Product Badge
Zoho

Zoho Cliq

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Zoho Cliq
8.8 /10

What is Zoho Cliq?

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.

Company Details


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Awards & Recognition

Zoho Cliq won the following awards in the Business Instant Messaging - Midmarket category

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Zoho Cliq Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Cliq.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Cliq?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Trustworthy
  • Inspires Innovation
  • Altruistic

Feature Ratings

Average 84

Instant Messaging

87

Integration With Productivity Tools

84

Notifications

83

Search

83

File Sharing Collaboration

83

Granular Access Management

83

Document Collaboration

82

Screen Sharing

81

Task Management

80

Cross Platform Support

80

Voice and Video Collaboration

79

Vendor Capability Ratings

Average 82

Quality of Features

84

Ease of IT Administration

83

Breadth of Features

83

Ease of Implementation

83

Business Value Created

82

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Ease of Data Integration

81

Usability and Intuitiveness

81

Availability and Quality of Training

80

Vendor Support

79

Zoho Cliq Reviews

Paras J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Best Communication And Collaboration Tool

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

We have been able to stay on top of our meetings' schedules thanks to it. The number of people attending the work meetings is shown. Through videoconferences, we may share files and ideas with colleagues and enhance communication. We may fully plan out the concepts that we want to present using the blackboard.

What is your favorite aspect of this product?

It gives us a good area through which we can discuss a range of perspectives and ideas for our projects, which improves communications and enables us to maximize job productivity and efficiency regardless of where we are.

What do you dislike most about this product?

There is nothing I dislike about this platform because it is a straightforward way to enhance teamwork and foster conversations that are better for the business and ourselves. It also lets us arrange meetings on the calendar so that we can keep better organized.

What recommendations would you give to someone considering this product?

Zoho Cliq is simple to use and operates similarly to other private messaging services. It offers statuses that you can use to let your coworkers know when you are busy or in a meeting. It even updates when you are on a Cliq Call and syncs with Zoho Meeting. It can be enjoyable to communicate with others if there is a facility for sending GIFs. It also connects with the rest of Zoho, so you don't need to have Cliq open to read messages while you're working on, say, Zoho Social. It will appear there.

Pros

  • Reliable
  • Efficient Service
  • Generous Negotitation
  • Helps Innovate

Manish S.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

The Best Team Communication App

Likeliness to Recommend

10 /10

What differentiates Zoho Cliq from other similar products?

Its easy to use, integration with other applications and pricing make it different from others.

What is your favorite aspect of this product?

- First things first, it always opens with a positive quote and boosts my productivity - Remote work check-in & out to track the working hours - Clean Dashboard with call & chat history and file management - Like other Zoho apps, it also allows customizing the dashboard as per your choice - Note-taking feature allows you to take takes even on a call - And the best part is since it's a part of the Zoho universe, it integrates very well with other Zoho apps & makes my job a lot easier

What do you dislike most about this product?

There is nothing to dislike but suggestions. I missed 2 features a lot while using it: 1. Just like Slack the highlighting feature would be a great addition while on a Cliq call 2. If it shows the average reply time of each user so that we could evaluate the performance of the team

What recommendations would you give to someone considering this product?

Zoho Cliq is a killer tool for businesses that operate remotely. It can be the primary source of communication in your business. It also helps track the progress of every project. And its notification system is there to keep you on top of every conversation.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Prashant B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Best Team Communication Software

Likeliness to Recommend

10 /10

What differentiates Zoho Cliq from other similar products?

Zoho Cliq is solving a major problem for IT Companies in the office if a team is working on a project and each and everyone has to collaborate with each other to successfully complete the project we need software like Zoho Cliq so each and everyone in the team can easily communicate with each other from Designer to Developer.

What is your favorite aspect of this product?

Zoho Cliq is the software that I use daily and the best part of this software is it has a very clean UI and it has tons of features that are very beneficial for office purposes. Easy Team Collaborating through Chats, Creating Channels, Video and Voice Calls, Easy File Transfer, etc.

What do you dislike most about this product?

I use Zoho Cliq daily in my office for our team communication, file sharing, etc I use Zoho Cliq software. As a Frontend Developer, I love their App Interface, and it's easy to navigate the feature that I am looking for in Zoho Cliq is integrating with a Gmail account and chat highlighting feature and if we can get these two features it will be one of the best software for Team Communication.

What recommendations would you give to someone considering this product?

I recommend Zoho Cliq to each and everyone who is looking for easy-to-use Team Collaboration Software with great features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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