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Zoho

Zoho Cliq

Composite Score

8.8 /10

CX Score

9.2 /10

120 Reviews Write a Review

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What is Zoho Cliq?

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.

Company Details

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Awards & Recognition

Zoho Cliq won the following awards in the Business Instant Messaging - Midmarket category

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2025 Data Quadrant Champion

Latest Award, 2025

2025 Emotional Footprint Champion

2025

2024 Data Quadrant Champion

2024

Zoho Cliq Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Cliq.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Cliq?

1% Negative

2% Neutral

97% Positive

Pros

Fair
Trustworthy
Inspires Innovation
Altruistic

Feature Ratings

Average 84

Instant Messaging

Integration With Productivity Tools

Notifications

Search

File Sharing Collaboration

Granular Access Management

Document Collaboration

Screen Sharing

Task Management

Cross Platform Support

Voice and Video Collaboration

Vendor Capability Ratings

Average 82

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.8

View Zoho Cliq in this category (opens in a new tab)

Zoho Cliq Reviews

Derek B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Effective communication and collaboration tool.

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

We are currently using different software inside and outside the company, this led us to decide on Zoho Cliq as it is an effective communication and collaboration tool that we can integrate with most of the software we frequently use, such as Asana, Dropbox Business, GitHub, GoToMeeting, Google Drive, Mailchimp, Stripe, Zoho Books, Zoho CRM and many more.

What is your favorite aspect of this product?

I like it for its simplicity and ease of use. It integrates very well with other Zoho applications and other external applications. Chat, audio or video calls work really well.

What do you dislike most about this product?

It is a very efficient tool, there is nothing that I dislike.

What recommendations would you give to someone considering this product?

Its service is customer-oriented, it is easy to configure, it facilitates communication, it can easily make video calls through zoom.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Aliaherma A.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Fast and efficient communication software

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

Similar communication integration is used to invite people and create groups to share information with them. Consolidating the calendar, scheduling the next meeting, and sharing the link to the relevant person is the most important feature. People were concerned about confidential information and Zoho Cliq is the best software that guaranteed its data storage. The cloud storage of up to 100GB along with restricted functions to secure and protect the private information of a user from malware is the main feature that makes this tool exceptional from others.

What is your favorite aspect of this product?

Cloud-based communication software that doesn't cost the contingency. It allows its user to customize the chatbox and software overlook for a better display of a message to its final customers.

What do you dislike most about this product?

The free version is limited to its features. You can only send and receive limited messages at an individual level. If you want to make a team then you have to buy the expensive premium package to get access to all advanced features.

What recommendations would you give to someone considering this product?

Zoho Cliq is the fast and efficient communication software used by millions. The easy-to-use interface and reasonable pricing policies to explore the complete system make it different from other expensive apps available in the market which are used to communicate with loved ones.

Pros

Efficient Service
Effective Service
Saves Time
Respectful

Ndiga M.

Role: Industry Specific Role
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Best Tool For Workplace Collaboration

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

Zoho Cliq offers best features that helps employees keep connected. Sending messages is easy and so is interactions.

What is your favorite aspect of this product?

It's an affordable software It makes sending and receiving messages easy. It's fast and effective Managing it is easy

What do you dislike most about this product?

Zero problems for the time I have used Zoho Cliq.

What recommendations would you give to someone considering this product?

For business Instant messaging, I recommend Zoho Cliq. Its affordable and has best features

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Zoho Cliq

What is Zoho Cliq?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

Zoho Cliq Ratings

86 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Zoho Cliq?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Notifications Tool alerts business of an application generated event.

Search The system can search an entire body of a document for a keyword or phrase.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Screen Sharing The ability to share screens.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Instant Messaging - Enterprise

Zoho Cliq Reviews

Derek B.

Effective communication and collaboration tool.

Likeliness to Recommend

Pros

Aliaherma A.

Fast and efficient communication software

Likeliness to Recommend

Pros

Ndiga M.

Best Tool For Workplace Collaboration

Likeliness to Recommend

Pros

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Feature Ratings

Instant Messaging

Integration With Productivity Tools

Notifications

Search

File Sharing Collaboration

Granular Access Management

Document Collaboration

Screen Sharing

Task Management

Cross Platform Support

Voice and Video Collaboration

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support