Zoho Connect Logo Award Winner Product Badge
Zoho Connect Logo Award Winner Product Badge
Zoho

Zoho Connect

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Zoho Connect
8.6 /10

What is Zoho Connect?

Build a thriving workplace culture with Connect's centralized intranet solution for internal communications, employee engagement, and collaboration.

Company Details


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Awards & Recognition

Zoho Connect won the following awards in the Digital Workplace category

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Zoho Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Connect?

1% Negative
3% Neutral
96% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Enables Productivity

Feature Ratings

Average 79

Task Management

83

News Feed

81

Instant Messaging

81

Workflow & Approvals

80

File Sharing Collaboration

80

Employee Directory

80

Employee Engagement

80

Discussion Forums

78

Integrations

78

Home Page

78

End-User Workflow Customization

78

Vendor Capability Ratings

Average 78

Business Value Created

84

Ease of Implementation

83

Quality of Features

81

Breadth of Features

81

Ease of Customization

79

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

76

Ease of IT Administration

76

Ease of Data Integration

76

Vendor Support

74

Availability and Quality of Training

72

Zoho Connect Reviews

Sean D.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

A non-profit's dream!

Likeliness to Recommend

10 /10

What differentiates Zoho Connect from other similar products?

Robust functionality for a very reasonable price.

What is your favorite aspect of this product?

Integration with other Zoho products and customization.

What do you dislike most about this product?

The invitation process for new members could be better handled. Currently, it is an email-only invitation, and new members must first register with Zoho accounts. Admins should be able to add accounts and authorize applications.

What recommendations would you give to someone considering this product?

I would recommend creating a wish list and segmenting it as "must-have" and "nice-to-have." This platform has so much functionality, you can easily go down the rabbit hole and try to do too much too soon.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Inspires Innovation

Nitin D.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Easy to use , difficult to expand.

Likeliness to Recommend

8 /10

What differentiates Zoho Connect from other similar products?

Ease of use, intuitiveness.

What is your favorite aspect of this product?

groups and tasks

What do you dislike most about this product?

difficult to expand and customise

What recommendations would you give to someone considering this product?

for regular collaboration, go for it.

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Fair

Cons

  • Slower Product Innovation
  • Less Efficient Service
  • Charges for Enhancements

Aman r.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Don't Judge a book by it's cover

Likeliness to Recommend

9 /10

What differentiates Zoho Connect from other similar products?

the interface which is very user friendly for their new users

What is your favorite aspect of this product?

the team management and schedule part is my favourite

What do you dislike most about this product?

I have to spend more time to get all features perfectly

What recommendations would you give to someone considering this product?

just make more accesible to new users

Pros

  • Reliable
  • Performance Enhancing
  • Inspires Innovation
  • Respectful

Cons

  • Under Delivered
  • Security Frustrates

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