Zoho CRM

What differentiates Zoho CRM from other similar products?

Zoho one provides an integrated solution that helps to run the business, numerous applications like Zoho projects, CRM plus, Sprints,cliq, etc can help to higher setup and track the project and ensure effective communication. You’ll deal with an oversized range of datasets which helps to plug our business. Also, the merchandise evaluation structure helps us to manage the budget as you’ve got to pay for the user that you needed for a certain operation.

What is your favorite aspect of this product?

Maybe it's simply because we’d ne’er had a true CRM or sales process before we adopted Zoho, however, we’ve been pleasantly shocked with how powerful and versatile it is. We use the CRM functions to manage our consumer information, but we love it for managing Deals (our sales pipeline). It’s straightforward to move individuals through the process, see how long people have lingered in an exceedingly certain column, and so on And, Zoho permits you to customise the process, adding and renaming columns as you need. We sync it with Zoho Campaigns to stay our potential leads organized into completely different lists.

What do you dislike most about this product?

Few applications like CRM, to meet the business would like you to have to do with loads of customization, limited support sometimes stuck the work. The forms are quite not abundant and customizable which leads to tech limitations and ought to find an alternative.

What recommendations would you give to someone considering this product?

If they’re looking for IT project management or hr solutions then they’ll opt for Zoho with no single doubt. However, if looking for sales things like CRM or other selling products then they can take a try once to check if the merchandise fulfils their business wants and if somewhere they get confused or have doubt then merely consult to Zoho team.