Zoho CRM

What differentiates Zoho CRM from other similar products?

Zoho CRM has given us the ease which we were trying to search in other CRM solutions. the entire ease and efficient functioning speed have an enormous impact on our business objectives. With its features, we are able to gain the trust of our customers and can better manage our sales team. There are a few things that need a bit of attention and should be rectified like the dashboard and its cost.

What is your favorite aspect of this product?

The basic utilization of Zoho CRM is in our Sales and marketing department and our sales team is taking the full edge of it because of its numerous feature set. and we can also track our customer’s activities all these make it our all-time favorite solution.Simple integration with other platforms creates ease. Its reports are clear and effective in the analysis of the situation. We are managing our sales team in a more good demeanor. Amazing account management system. Zoho CRM alone is enough to take over all the hectic tasks related to

What do you dislike most about this product?

The subscription charges are highly unfair, especially for small business owners. Sometimes it duplicates the data of customers and creates a mess. The dashboard needs to be improved as we don’t really like it because of perplexity.

What recommendations would you give to someone considering this product?

Zoho CRM is a wonderful tool that has the capacity to fulfill the demands of a business. It's been a year since we have installed it in our organization and apart from some minor flaws I haven’t found it disturbing our work. Its features are a complete set of account management, amazing analytics and reports, and much more.

What differentiates Zoho CRM from other similar products?

It gives you enough support to utilize the product and upgrade yourselves to enhance your project.

What is your favorite aspect of this product?

1. Lot of Automation options. 2. Reporting feature is so awesome. 3. Huge Core benefits and customer support provided.

What do you dislike most about this product?

1. Notification feature can improved. 2. Mobile version needs to be improved. It is glitchy sometimes. 3. Lot of features to support payroll can be implemented.

What recommendations would you give to someone considering this product?

It is positive with this product since I started using the product. It has lot of automation features so that our work will become so easy, we just need to use the APIs and integrate them.

What differentiates Zoho CRM from other similar products?

Zoho CRM focuses its efforts on achieving the interest and empathy of current and potential customers in our business, all this is achieved based on a series of automatic tools that the same platform presents and allows to identify tastes, interests and even the feedback received in previous sales processes in order to achieve immediate corrections. Furthermore, the ZIA automatic system, taking advantage of artificial intelligence, allows to automate the sales process and obtain statistics rich in data for future business.

What is your favorite aspect of this product?

With the automation of workflows Zoho ZRM allows the use of time occupied by marketing staff in more timely activities since the tool can perform repetitive and even tedious tasks, the configuration of rules and notifications according to the need allows considerable savings of valuable time such as sending scheduled email to different customers.

What do you dislike most about this product?

I would like to be able to customize the periodicity with which I conduct email campaigns and not be limited to fixed periods such as weekly or monthly, in addition to them receive delivery notifications in order to record a continuous follow-up of my prospects.

What recommendations would you give to someone considering this product?

When it comes to achieving an intimate business-customer relationship, this type of tool plays a key role, Zoho CRM has features that facilitate the detection of potential customers and in turn the execution of the business process, its reports provide valuable information to the marketing area in order to make action plans that lead to the realization of sales in a satisfactory manner.