Zoho CRM

What differentiates Zoho CRM from other similar products?

The annual charges that I pay to use Zoho One - CRM are excruciatingly low for the services, and integration. I get to use the CRM in addition to integrated mail templates, the daily quota for emails, contact management, invoice management and so much more.

What is your favorite aspect of this product?

Lead and Sales management, bulk e-mails, Contact/Vendor Management, Lead generation through websites or other web-managed forms, etc

What do you dislike most about this product?

Nothing! Absolutely nothing. Zoho CRM is the real deal for Small/Medium Businesses

What recommendations would you give to someone considering this product?

If you are a small/medium business owner then go for it. 1-2 licenses would cost only a fraction of what major CRM solutions ask for. In addition, it would be amazing to opt for Zoho-One complete suite rather than just Zoho CRM.

What differentiates Zoho CRM from other similar products?

The maintenance of documents is now simple, and it is also very user-friendly and enjoyed by many users. A point of contact is always super admin. I can now keep a close eye on my staff, and task separation is rapid and effective.

What is your favorite aspect of this product?

This is the simplest and most convenient technique to manage the workload. The best way to attach a file is really simple. And quick, time-saving, and easy choices that even a novice can use. and simple access. It is simple to manage documents and we may add numerous accounts.

What do you dislike most about this product?

Most significantly, I don't like that the only person who can make changes is the super admin, which may be really annoying at times.

What recommendations would you give to someone considering this product?

The best feature of this tool is its price, much like all other Zoho products. it is quite affordable and provides nearly all the functionalities required for a startup.

What differentiates Zoho CRM from other similar products?

Zoho CRM is very intuitive and has a greatly designed UI/UX with a very good front end display. The easy to use functionalities makes it simple for companies to onboard onto Zoho CRM in a very short time span, after which customer journey improves drastically, and you have more happy customers and very few disgruntled ones. Zoho CRM has superb integration features through which you can continue to use all other business software along with Zoho CRM.

What is your favorite aspect of this product?

I love the user interface and experience of Zoho CRM. All the menus items are placed neatly in an orderly manner on the front page; hence it is very convenient to find the options you need, unlike other CRMs in which you sometimes have to dive in to open up the link to a feature. Other great features are as follows:- Live Chat Feature for website visitors, The Ability to build custom apps, Sales and Deals Funnel tracking and Leads capture through form builder.

What do you dislike most about this product?

If your business does not have the budget to spend on a CRM solution, then I would not immediately recommend Zoho as the free version has minimal features, like Sales funnel, Deals funnel, etc. And the limited number of users that can access the platform. Also easy accessible Product demonstration videos need to be available with each feature for new users and reduce the number of apps by consolidating, as a new user is suddenly overwhelmed with the large number of apps at different URLs.

What recommendations would you give to someone considering this product?

If your business is willing to invest money for a CRM platform, then look nowhere else and definitely register your users onto Zoho CRM platform. You can organize the Leads in an orderly manner, pursue the hot leads to convert them into deals, and make sure you are not missing any sales channel.