
What is Zoho Expense?
Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements. Experience the convenience of simplified travel booking, faster expense reporting, and effective cost control. With Zoho Expense, take the first step to revolutionize the way you manage travel and expense.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
90 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Expense?
Pros
- Respectful
- Fair
- Acts with Integrity
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Approval Workflow
Receipt Image Submission
Travel and Accommodation Booking
Desktop Browser Support
Expense Detail Tracking
Travel Profile
Multi Currency
Optical Character Recognition
Mobile App or Mobile Browser Support
Expense Policy Aware
Expense Itemization
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Breadth of Features
Ease of Customization
Quality of Features
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Also Featured in...
Zoho Expense Reviews
caroline B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
An excellent way to keep track of all expenses.
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
The customizations are many. The integrations are impressive. Zoho expense is easy to use. The app is user-friendly.
What is your favorite aspect of this product?
We are able to upload multiple documents at once to authenticate expenses and these documents are easily retrievable. One is able to get notifications once a report has been created and approved. Creating expense reports is easy as it is also easy to receipts and invoices. The created reports can be edited. One can scan receipts from a mobile phone. The ability to link expenses to employees.
What do you dislike most about this product?
I am yet to meet one thing that i dislike about Zoho Expense, it has been nothing but a big help to us all in the organization.
What recommendations would you give to someone considering this product?
Zoho expensive is very easy to use to automate the creation of expense reports and streamline approvals and make quick reimbursements. I highly recommend this platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Elizza T.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2022
Great expense tracker
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Can be integrated with other Zoho products
What is your favorite aspect of this product?
The tracker
What do you dislike most about this product?
It's pretty great and does what we need
What recommendations would you give to someone considering this product?
Amazing application to keep track of the expenses
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.

Chase B. G.
- Role: C-Level
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Feb 2022
Outdated, use a credit card company like Divvy
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Nothing, it is like your standard receipt capture service
What is your favorite aspect of this product?
None, we stopped using it.
What do you dislike most about this product?
Receipt capture software is outdated, banks and credit card companies like Divvy are integrating receipt capture into one platform. We use Divvy now. Instead of using a bank card and then capturing receipts and taking all that work it is all integrated into Divvy and takes a fraction of the time.
What recommendations would you give to someone considering this product?
None, use Divvy.
Pros
- Trustworthy
- Fair
- Altruistic
- Over Delivered
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
Please tell us why you think this review should be flagged.
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