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Zoho Forms Logo Award Winner Product Badge
Zoho

Zoho Forms

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Zoho Forms
8.9 /10

What is Zoho Forms?

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

Company Details


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Awards & Recognition

Zoho Forms won the following awards in the Online Forms category

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Zoho Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Forms?

3% Negative
8% Neutral
89% Positive

Pros

  • Client Friendly Policies
  • Fair
  • Efficient Service
  • Reliable

Feature Ratings

Average 85

Security

86

Data Analysis and Survey Function

85

Workflow Automation

85

Drag and Drop Design

85

Version Management

85

Electronic Signatures

84

Mobility

84

APIs and Integration

83

Field Configuration and Customization

83

State Transformation

81

Vendor Capability Ratings

Average 83

Ease of IT Administration

88

Ease of Implementation

86

Business Value Created

85

Vendor Support

84

Ease of Data Integration

84

Ease of Customization

83

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Quality of Features

82

Usability and Intuitiveness

81

Availability and Quality of Training

80

Zoho Forms Reviews

Bapu G.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Best way to collect data for efficient reporting

Likeliness to Recommend

8 /10

What differentiates Zoho Forms from other similar products?

Zoho Form is the best solution I've used. Whether you're looking to get a registration form or fill out surveys, Zoho Forms has you covered. It enables us to receive payments through the form and integrates with popular payment gateways such as PayPal, Razorpay, Paytm and Instamojo.

What is your favorite aspect of this product?

The user interface is very easy to use and interface is also good. It's also great to be able to replicate pre-developed variables and use them on other pages and forms.

What do you dislike most about this product?

The only thing I don't like about Zoho Forms is that with a large number of fields, it is difficult to find a particular field.

What recommendations would you give to someone considering this product?

It has lot of information collecting capabilities. One should definitely consider it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Mohammad Abdul H.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Collecting information has become easier with Zoho

Likeliness to Recommend

8 /10

What differentiates Zoho Forms from other similar products?

Zoho makes it easy collecting data from users with so much ease that reporting of that data becomes so much easier, which further helps to present data in a tabulated form in front of the higher management.

What is your favorite aspect of this product?

What I like most is, we can collect payment from user via myriad of options like Paytm, PayPal and even Razorpay.

What do you dislike most about this product?

It’s cluttered when we have to fill big form.

What recommendations would you give to someone considering this product?

Very good product for collecting data, everyone should consider.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Inspires Innovation

Ankish S.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Zoho made collecting information seamless

Likeliness to Recommend

9 /10

What differentiates Zoho Forms from other similar products?

Quick, easy and seamless forms creation with variety of tools and options makes it unique than others.

What is your favorite aspect of this product?

I love how I can efficiently create applications and intake forms for my clients. You have the necessary fields for everything, phone number, multiple-choice, checkboxes, and much more. I can also view partially saved forms and still reach clients.

What do you dislike most about this product?

Nothing to dislike about it.

What recommendations would you give to someone considering this product?

One should have it if there is a need for regular data collection.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Effective Service

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