
What is Zoho Forms?
Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
2
Since last award
92 Plan to Renew
5
Since last award
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Forms?
Pros
- Client Friendly Policies
- Fair
- Efficient Service
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Analysis and Survey Function
Security
Drag and Drop Design
Workflow Automation
Mobility
Version Management
Electronic Signatures
APIs and Integration
Field Configuration and Customization
State Transformation
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Breadth of Features
Business Value Created
Vendor Support
Ease of Data Integration
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Zoho Forms Reviews

Joynal A.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Initial Implementation
Submitted Oct 2022
Great tool!
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
The pricing and the depth of features to which each platform is available. It truly is an all-in-one solution that works for both small and large businesses.
What is your favorite aspect of this product?
The best thing about Zoho is living in one single echo system. You don't have to switch between multiple applications to complete your daily tasks.
What do you dislike most about this product?
Sometimes there will be a decision paralysis. When you have multiple integrations that you might not need but still have to deal with. That can ruin your overall user experience.
What recommendations would you give to someone considering this product?
Just give it a try before deciding & also they have a good sales team who will understand your use-case and help you set up the right products to solve your problem.
Pros
- Helps Innovate
- Continually Improving Product
- Caring
- Fair
Cons
- Less Respectful
- Under Delivered
Please tell us why you think this review should be flagged.
Mudit P.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Fantastic
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
Data and analytics is the main reason of moving from other softeares
What is your favorite aspect of this product?
Form workflow
What do you dislike most about this product?
Custom forms
What recommendations would you give to someone considering this product?
Sure to go and 100% deserve a trail
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.

Humayun F.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
The best Online Form Builder you should be using
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
The user interface and user experience is outstanding, a lot of hard work seems to have been put into it by the design, development and product teams. The fonts used are optimal as well as the the icons and menu bars, the colors are very light and friendly to the eye and the standard white background is beautifully as per user expectations. Also you can easily find all the menu/option/feature without much hassle.
What is your favorite aspect of this product?
The most helpful features of Zoho Forms are as follows:- It is a drag and drop custom form builder with further code customization if required, It can send email/SMS and app notifications once it is filled and submitted by a prospective customer and It easily integrates with other Zoho services like Zoho CRM, Zoho Desk, as well as any other third party platform.
What do you dislike most about this product?
The downsides of using Zoho Forms are as follows:- The free version has only 1 user which should have been at least 3 similar to all other Zoho apps, the Zoho Forms website is not mobile-friendly and the "Control Panel" could have been renamed to "Settings" as it confuses new users.
What recommendations would you give to someone considering this product?
Even if you cannot afford a Form builder tool, I would strongly recommend the free version of Zoho Forms as it has one of the best mobile apps as well as notifications. integration with other apps and form approval feature. However, if you have 3 users for the free version of Zoho, only one of them will be able to use Zoho Forms.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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