Zoho Forms Logo Award Winner Product Badge
Zoho Forms Logo Award Winner Product Badge
Zoho

Zoho Forms

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Zoho Forms
8.7 /10

What is Zoho Forms?

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

Company Details


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Awards & Recognition

Zoho Forms won the following awards in the Online Forms category

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Zoho Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

2
Since last award

92 Plan to Renew

5
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Forms?

5% Negative
9% Neutral
86% Positive

Pros

  • Client Friendly Policies
  • Fair
  • Efficient Service
  • Helps Innovate

Feature Ratings

Average 83

Data Analysis and Survey Function

85

Security

84

Drag and Drop Design

83

Workflow Automation

83

Mobility

83

Version Management

83

Electronic Signatures

82

APIs and Integration

81

Field Configuration and Customization

81

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of IT Administration

86

Ease of Implementation

85

Breadth of Features

83

Business Value Created

83

Vendor Support

82

Ease of Data Integration

82

Ease of Customization

81

Quality of Features

81

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

79

Availability and Quality of Training

79

Zoho Forms Reviews

Mohammad Abdul H.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Collecting information has become easier with Zoho

Likeliness to Recommend

8 /10

What differentiates Zoho Forms from other similar products?

Zoho makes it easy collecting data from users with so much ease that reporting of that data becomes so much easier, which further helps to present data in a tabulated form in front of the higher management.

What is your favorite aspect of this product?

What I like most is, we can collect payment from user via myriad of options like Paytm, PayPal and even Razorpay.

What do you dislike most about this product?

It’s cluttered when we have to fill big form.

What recommendations would you give to someone considering this product?

Very good product for collecting data, everyone should consider.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Inspires Innovation

Ankish S.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Zoho made collecting information seamless

Likeliness to Recommend

9 /10

What differentiates Zoho Forms from other similar products?

Quick, easy and seamless forms creation with variety of tools and options makes it unique than others.

What is your favorite aspect of this product?

I love how I can efficiently create applications and intake forms for my clients. You have the necessary fields for everything, phone number, multiple-choice, checkboxes, and much more. I can also view partially saved forms and still reach clients.

What do you dislike most about this product?

Nothing to dislike about it.

What recommendations would you give to someone considering this product?

One should have it if there is a need for regular data collection.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Effective Service

Namrata P.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Zoho form for your online business

Likeliness to Recommend

10 /10

What differentiates Zoho Forms from other similar products?

Easy to Integrate with lots of features like data collection and analysis also can create customize form with automation process which is unique.

What is your favorite aspect of this product?

Automation workflow process and you can create user interaction form like in different step which is very interactive and catching at the same time.

What do you dislike most about this product?

Need to research alot about it.

What recommendations would you give to someone considering this product?

If you looking for your business where you want to integrate form and collect all the data at the same place then don't wait for a sec and just buy it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Reliable
  • Enables Productivity

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