
What is Zoho Forms?
Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 89%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Forms?
Pros
- Client Friendly Policies
- Fair
- Efficient Service
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Data Analysis and Survey Function
Workflow Automation
Drag and Drop Design
Version Management
Electronic Signatures
Mobility
APIs and Integration
Field Configuration and Customization
State Transformation
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Business Value Created
Vendor Support
Ease of Data Integration
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Zoho Forms Reviews

Namrata P.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Zoho form for your online business
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
Easy to Integrate with lots of features like data collection and analysis also can create customize form with automation process which is unique.
What is your favorite aspect of this product?
Automation workflow process and you can create user interaction form like in different step which is very interactive and catching at the same time.
What do you dislike most about this product?
Need to research alot about it.
What recommendations would you give to someone considering this product?
If you looking for your business where you want to integrate form and collect all the data at the same place then don't wait for a sec and just buy it.
Pros
- Helps Innovate
- Performance Enhancing
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
carole W.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2021
cool product
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
it can be accessed and used online and offline
What is your favorite aspect of this product?
it can share and distribute the form easily from email or the public link without having the form to be embedded to web pages as it will automatically do it itself
What do you dislike most about this product?
has limited integration with software and service outside of Zoho product.
What recommendations would you give to someone considering this product?
U can't delete users and have to write to support to get them deleted.
Pros
- Efficient Service
- Effective Service
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.

Amanda S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Modern and easy to use for data collection.
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
The information is obtained quickly, the data can be exported to other platforms. Zoho Forms can be integrated into the Zoho ecosystem, getting more out of it along with other tools. Pre-built forms that streamline the process and save user creation time, it has more specific options than other survey and form tools. The forms are flexible, it can be posted on a website or the link can be shared on social networks, which offers a greater reach and response rate. It can also be sent to a specific audience or sent more privately by email. It offers different options for the analysis of the forms.
What is your favorite aspect of this product?
I like the user interface, it was not complicated to use at the beginning. You can also integrate this Zoho tool with other applications of this same system and third parties. Zoho Forms has allowed me to create forms easily, it is an intelligent system that gives us a general control in the distribution of forms, implementing this solution helps us to collect and use data for research and analytical purposes, organizing the results to manage specific needs.
What do you dislike most about this product?
Although it has happened on very few occasions, sometimes the forms in social networks do not open correctly and that can be a problem.
What recommendations would you give to someone considering this product?
If you are looking for a professional and scalable forms tool, Zoho Forms is one of the best options. I can recommend you to use this tool in conjunction with other Zoho products, it will be worth it. Watching some training videos will save you money and effort in the future.
Pros
- Reliable
- Enables Productivity
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
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