Zoho Forms Logo Award Winner Product Badge
Zoho Forms Logo Award Winner Product Badge
Zoho

Zoho Forms

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Zoho Forms
8.9 /10

What is Zoho Forms?

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

Company Details


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Awards & Recognition

Zoho Forms won the following awards in the Online Forms category

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Zoho Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Forms?

3% Negative
8% Neutral
89% Positive

Pros

  • Client Friendly Policies
  • Fair
  • Efficient Service
  • Reliable

Feature Ratings

Average 85

Security

86

Data Analysis and Survey Function

85

Workflow Automation

85

Drag and Drop Design

85

Version Management

85

Electronic Signatures

84

Mobility

84

APIs and Integration

83

Field Configuration and Customization

83

State Transformation

81

Vendor Capability Ratings

Average 83

Ease of IT Administration

88

Ease of Implementation

86

Business Value Created

85

Vendor Support

84

Ease of Data Integration

84

Ease of Customization

83

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Quality of Features

82

Usability and Intuitiveness

81

Availability and Quality of Training

80

Zoho Forms Reviews

Reynaldo U.

  • Role: Operations
  • Industry: Recreation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Good software and very easy to use.

Likeliness to Recommend

10 /10

What differentiates Zoho Forms from other similar products?

This software has an aspect that makes it far superior to other software to develop forms, and that is that it is very easy to use; without much effort you can use this software at its maximum capacity, this has allowed it to be our favorite choice to develop the forms within our company and thus collect the information we need from our workforce.

What is your favorite aspect of this product?

Zoho Forms is very easy to use, and this contributes to all the workers in our company using the software without limitations to answer and create internal forms. Another notable factor of this software is its interface, with all the tools well exposed in the central panel, and with different form models, which reduce the tedious coding and provide ideas to successfully finish the forms. Finally, this software has a system of integration with other software, either from Zoho or other brands, taking away the cumbersome processes of importing and exporting data.

What do you dislike most about this product?

One of the big disadvantages of this, and other software that works in the cloud is that, without internet, the software loses a lot of functionality, and in the worst case it becomes inactive.

What recommendations would you give to someone considering this product?

Zoho Forms is an excellent software to make web forms in the easiest and fastest way. Without the need to have extensive computer knowledge, you can use it and achieve the desired goals. We use it daily within our company, and each of the workers feel very comfortable using it. I highly recommend this software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Gabrielle C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2021

Excellent product to create online forms

Likeliness to Recommend

9 /10

What differentiates Zoho Forms from other similar products?

This is the best product I have across that effectively creates online forms.

What is your favorite aspect of this product?

I like the fact that this product can easily create online forms for clients and gives emails alerts on time.

What do you dislike most about this product?

I have not disliked anything to do with this product.

What recommendations would you give to someone considering this product?

For online form creations and email notification I highly recommend Zoho Forms.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Inspires Innovation

Neyrali A.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Great ability to create various forms.

Likeliness to Recommend

9 /10

What differentiates Zoho Forms from other similar products?

The creation of forms in our Sales sector is something very fundamental for us, because this helps us to boost our sales and to be able to offer better questionnaires to all our potential clients. One of the differences that stand out between Zoho Forms and other forms platforms is that Zoho Forms offers a form creation from scratch without the need for an internet connection, while other platforms force the user to have an internet connection in order to start create forms. With Zoho Forms you can create forms without the internet, and in an instant, upload it to the Zoho system or send it to customers when necessary.

What is your favorite aspect of this product?

One of the things that I like the most about Zoho Forms is that I have the ability to enjoy a hundred templates for the forms that I am creating, in this way I give them a better design and I can organize all the information that I go to very well. place on these. Also, another feature that I love and that has provided me with a great benefit, is the fact that I can have an excellent synchronization with the Zoho CRM service, in this way, I can send all the forms generated to my customers directly. The timing is excellent, very fast, and instantly submits all the forms you want.

What do you dislike most about this product?

I think that it is not necessary to mention any negative factor of Zoho Forms, since it does not have any, its operation is great, I have been totally surprised with the ability of Zoho Forms to establish a perfect structure to all the forms and generate a perfect site for questionnaire for potential customers. It offers an excellent form design for mobile devices, which makes it even more feasible to send forms to clients, fully accessible from any device. I am totally grateful for how Zoho Forms works.

What recommendations would you give to someone considering this product?

Zoho Forms has everything that any sales industry needs, its ability to generate forms with an attractive design and with beautiful templates is amazing. This platform has a simple way to create forms, since it is enough to drag the text that you want to integrate and with a few simple buttons, you can insert images. I believe that Zoho Forms would be an excellent platform for all those sales areas that need a platform that streamlines the creation of forms and saves time for customers who need to receive these forms.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

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