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Zoho

Zoho Meeting

Composite Score

8.8 /10

CX Score

9.1 /10

277 Reviews Write a Review

Claim Software

What is Zoho Meeting?

Zoho Meeting is a robust web conferencing solution. Hosts product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser.

Company Details

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Awards & Recognition

Zoho Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

0 Top Rated Capabilities

3 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Champion

2022

3 Top Rated Capabilities

1 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2021

Zoho Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Meeting?

1% Negative

3% Neutral

96% Positive

Pros

Inspires Innovation
Effective Service
Generous Negotitation
Friendly Negotiation

Feature Ratings

Average 82

Instant Messaging

File Transfer

Audio Conferencing VoIP

Video Conferencing

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Facilitator Functions

Audio Controls

Application Share

Screen Share

Virtual Whiteboard

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Quality of Features

Breadth of Features

Availability and Quality of Training

Vendor Support

Zoho Meeting Reviews

Phanindra B.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

Highly Secured Meetings with easy setup

Likeliness to Recommend

10 /10

What differentiates Zoho Meeting from other similar products?

Zoho meeting is highly secured and unable to add any third party meeting recordings

What is your favorite aspect of this product?

Security features and privacy of the meeting is well maintained by Zoho Meetings

What do you dislike most about this product?

The UI & UX has to be upgraded

What recommendations would you give to someone considering this product?

It should launch auto recorded video playing mode

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Orianne G.

Role: Sales Marketing
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2024

Elevates Virtual Product Launches

Likeliness to Recommend

9 /10

What differentiates Zoho Meeting from other similar products?

Zoho Meeting can be recommended for detailed screen sharing, perfect for demonstrating products from different perspectives at the same time. It becomes easy to follow up through email marketing since the platform integrates it into the specific follow-up processes after creating more leads during the launch. Due to flexible branding solutions, it provides consistency in branding in relation to the campaign’s visual feel.

What is your favorite aspect of this product?

Another aspect of Zoho Meeting that can be pointed out is the quality of the video and audio transmission, which remains very reliable and makes product demonstrations extremely clear. Known for its ease of use through a web browser, it is useful to presenters as well as the others who join the meeting. Highlight reels can be quickly made using the recording as well as the editing function; hence, the launch effects go beyond the physical events.

What do you dislike most about this product?

All in all, Zoho Meeting is quite satisfactory; nonetheless, it can be more versatile when it comes to breakout rooms according to the sessions’ structure. Some third–party integrations are available but severely restricted, especially when it comes to connecting event information with other marketing KPIs for a holistic campaign evaluation.

What recommendations would you give to someone considering this product?

The Zoho Meeting was easily the highlight of our virtual product launches. The continuity between PowerPoint slides, live demonstrations, and actual audience question and answer sessions maintained the audiences’ interest during the events. The polling features within the platform assisted in determining the initial reactions to new campaign ideas, facilitating timely shifts in technique. After the event, the specific details of the attendees’ participation proved to be useful in the follow-up marketing communication strategies.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Agnes V.

Role: Operations
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2024

Feedback on Zoho Meeting

Likeliness to Recommend

9 /10

What differentiates Zoho Meeting from other similar products?

It not different but it has remarkably more persistent and interactive BIM chat channels for group messaging.

What is your favorite aspect of this product?

Stable online meetings experience (no video fragmentations)

What do you dislike most about this product?

No solid drawbacks

What recommendations would you give to someone considering this product?

Great tool for online meetings - just go for it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Zoho Meeting

What is Zoho Meeting?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

2021 Emotional Footprint Champion

Zoho Meeting Ratings

86 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Zoho Meeting?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

File Transfer File transfer services

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Application Share Ability to share a single application only for viewing by web conference participants

Screen Share Ability to share a computer screen for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Zoho Meeting Reviews

Phanindra B.

Highly Secured Meetings with easy setup

Likeliness to Recommend

Pros

Orianne G.

Elevates Virtual Product Launches

Likeliness to Recommend

Pros

Agnes V.

Feedback on Zoho Meeting

Likeliness to Recommend

Pros

Most Popular Zoho Meeting Comparisons

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Adobe Connect

1
Since last award

Feature Ratings

Instant Messaging

File Transfer

Audio Conferencing VoIP

Video Conferencing

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Facilitator Functions

Audio Controls

Application Share

Screen Share

Virtual Whiteboard

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Quality of Features

Breadth of Features

Availability and Quality of Training

Vendor Support