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Zoho

Zoho Meeting

Composite Score

8.8 /10

CX Score

9.1 /10

277 Reviews Write a Review

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What is Zoho Meeting?

Zoho Meeting is a robust web conferencing solution. Hosts product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser.

Company Details

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Awards & Recognition

Zoho Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

0 Top Rated Capabilities

3 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Champion

2022

3 Top Rated Capabilities

1 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2021

Zoho Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Meeting?

1% Negative

3% Neutral

96% Positive

Pros

Inspires Innovation
Effective Service
Generous Negotitation
Friendly Negotiation

Feature Ratings

Average 82

Instant Messaging

File Transfer

Audio Conferencing VoIP

Video Conferencing

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Facilitator Functions

Audio Controls

Application Share

Screen Share

Virtual Whiteboard

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Quality of Features

Breadth of Features

Availability and Quality of Training

Vendor Support

Zoho Meeting Reviews

Israel S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

Hands-on webinars.

Likeliness to Recommend

9 /10

What differentiates Zoho Meeting from other similar products?

Zoho Meeting is excellent for working with video sessions, it also offers options to save and record the sessions and provides me with continuous notifications about active users, my experience in calls of are fluid, the audio and video is of excellent quality.

What is your favorite aspect of this product?

I like Zoho Meeting to dial through the phone and join the sessions, it is excellent to record and then review all the issues discussed in a meeting and webinar.

What do you dislike most about this product?

I would like the prices to be less high.

What recommendations would you give to someone considering this product?

I recommend Zoho Meeting to schedule meetings in advance and send invitations by email, planning: date and time to participants.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Noah B.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

Chats immediately.

Likeliness to Recommend

9 /10

What differentiates Zoho Meeting from other similar products?

Zoho Meeting is experienced and virtuous for its chat system to participate in discussions, audio or webcam video, also useful for sharing presentations with the linked monitor, it offers automatic call recordings for post-meeting analysis.

What is your favorite aspect of this product?

I like Zoho Meeting is an application that is easy to configure and use, it has a friendly interface, to start and add to webinars from the browser, attendees do not need to download the application to attend a meeting or webinar, with the ability to: invite and meet online, collaborate with audio and video conferences, share the application desktop with participants, chat with each other, switch presenters during the meeting, and record and replay.

What do you dislike most about this product?

Zoho Meeting meets the expectations for our workspaces without news and complications.

What recommendations would you give to someone considering this product?

I recommend Zoho Meeting as an online collaboration tool to plan and organize meetings and webinars with reach and registration for participants from anywhere, via link.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Aryan V.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Basic video conferencing tool

Likeliness to Recommend

7 /10

What differentiates Zoho Meeting from other similar products?

Zoho goes a completely different way when it comes to other video conferencing tools. It's basic, it's easy to use. Perfect for non-tech organizations.

What is your favorite aspect of this product?

Its user experience and ease of use.

What do you dislike most about this product?

Basic features, no innovation. It has very less market share and user base which makes it time-consuming for new users to download and set up.

What recommendations would you give to someone considering this product?

Get this if you want a basic video conferencing too which is easy to use. Go for any other tool like Zoom (if you have no security concerns), or Cisco WebEx, etc.

Pros

Caring
Enables Productivity
Trustworthy
Inspires Innovation

Cons

Commodity Features
Under Delivered

Zoho Meeting

What is Zoho Meeting?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

2021 Emotional Footprint Champion

Zoho Meeting Ratings

86 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Zoho Meeting?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

File Transfer File transfer services

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Application Share Ability to share a single application only for viewing by web conference participants

Screen Share Ability to share a computer screen for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Zoho Meeting Reviews

Israel S.

Hands-on webinars.

Likeliness to Recommend

Pros

Noah B.

Chats immediately.

Likeliness to Recommend

Pros

Aryan V.

Basic video conferencing tool

Likeliness to Recommend

Pros

Cons

Most Popular Zoho Meeting Comparisons

Zoom

Microsoft Teams

Google Meet

Webex Meetings

GoTo Meeting

Adobe Connect

1
Since last award

Feature Ratings

Instant Messaging

File Transfer

Audio Conferencing VoIP

Video Conferencing

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Facilitator Functions

Audio Controls

Application Share

Screen Share

Virtual Whiteboard

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Quality of Features

Breadth of Features

Availability and Quality of Training

Vendor Support