Zoho People Logo Award Winner Product Badge
Zoho People Logo Award Winner Product Badge
Zoho

Zoho People

Composite Score
8.3 /10
CX Score
8.5 /10
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Zoho People
8.3 /10

What is Zoho People?

Zoho People is a cloud-based HR software crafted to nurture employees, quickly adapt to changes, and make HR management agile and effective. Zoho People simplifies your HR operations, retains talent, and builds a high-performing workforce while putting employee experience first.

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Awards & Recognition

Zoho People won the following awards in the Workforce Management - Midmarket category

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Zoho People Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho People.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

92 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho People?

5% Negative
8% Neutral
87% Positive

Pros

  • Reliable
  • Fair
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 82

Time Capture

91

Shift Management

89

Time Capture Physical

85

Workforce Dashboards and Reporting

84

Absence Management

84

Rate Policies

83

Staffing

82

Workforce Scheduling

81

Attendance Management and Policies

81

Workforce Planning and Forecasting

81

Labor Costing and Splitting

77

Vendor Capability Ratings

Average 79

Quality of Features

82

Breadth of Features

81

Business Value Created

81

Ease of IT Administration

80

Ease of Implementation

80

Ease of Data Integration

79

Availability and Quality of Training

78

Usability and Intuitiveness

78

Ease of Customization

78

Product Strategy and Rate of Improvement

76

Vendor Support

74

Zoho People Reviews

Ben J.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Balacing HR management

Likeliness to Recommend

9 /10

What differentiates Zoho People from other similar products?

With a centralized approval system, we have the ability to effectively manage employee absences, allowing a clearer and more organized control over staff availability, using tools like Zoho People, we can not only manage Key Result Areas (KRAs), but also the competencies and skill sets of each employee, this facilitates a comprehensive performance evaluation, as it allows aligning organizational expectations with individual capabilities, and the assessment modules provide us with valuable data that helps identify both employee strengths and areas for improvement, which in turn can guide training and professional development.

What is your favorite aspect of this product?

Leave management becomes simple and efficient with this tool, as it simplifies the leave request process and allows employees to easily access their leave balance and vacation days, through the application, workers can request leave directly, which speeds up approval and reduces the administrative burden for supervisors, in addition, the system provides accurate tracking of working time, effectively recording hours worked, as well as overtime and compensatory hours, this feature not only helps maintain a detailed and accurate record, but also facilitates human resource planning and ensures compliance with labor regulations.

What do you dislike most about this product?

From my perspective, I consider that the interface presents an excessively cluttered design, which can complicate the navigation experience for users, this lack of clarity and organization can generate frustration when trying to locate specific functions or information, since the elements are arranged in a way that does not favor easy and quick access, a cleaner and more structured design could significantly improve usability, allowing us and other users to perform tasks more efficiently and with less effort, by simplifying the interface and making it more intuitive, it could optimize not only the interaction, but also increase satisfaction.

What recommendations would you give to someone considering this product?

The tool proves to be very intuitive and simple to use, making it an ideal choice for complex human resource management challenges, its ability to centralize various functions, such as leave management, attendance tracking, timesheet development and the onboarding process for new employees, allows organizations to handle all of these tasks efficiently from one place, this not only saves time, but also reduces the possibility of errors that can arise when using multiple dispersed systems. By offering a comprehensive solution, this tool is perfectly suited to the needs of companies looking to optimize their human resources processes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Siddhant P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Efficient self-service HR with Zoho People

Likeliness to Recommend

9 /10

What differentiates Zoho People from other similar products?

Zoho people differentiates itself form other similar products as it has a seamless integration across the zoho suite which allows data flow between HR, CRM and Payroll which is ideal for businesses using multiple zoho tools. Also its mobile accessibility and affordable pricing makes it a cost effective choice for businesses focused on flexibility and value.

What is your favorite aspect of this product?

Best part of Zoho people is that it is a self service software where raising any request such as leaves, is straightforward. I can also view my leave balances and upcoming holidays. It also keeps a track of my daily working hours.

What do you dislike most about this product?

The check in and check out is sometimes hectic, it wont pick up correct location and also sometimes when the internet is a bit slow i just get logged out.

What recommendations would you give to someone considering this product?

Zoho people is great for anyone looking for a self-service HR app that makes leave requests, attendance tracking and time management easy and accessible. Only thing to keep in mind is about the check in and check out which maybe sometimes get affected due to connectivity issues or location detection. Overall its highly beneficial.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sarvesh P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Comprehensive HR operations planner

Likeliness to Recommend

10 /10

What differentiates Zoho People from other similar products?

Easy timesheet creation

What is your favorite aspect of this product?

Applying and Approving leaves, daily work timesheets

What do you dislike most about this product?

Home page is not so good, but tabs give better clarity

What recommendations would you give to someone considering this product?

Go for it to handle HR operations with ease.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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