Zoho People Logo Award Winner Product Badge
Zoho People Logo Award Winner Product Badge
Zoho

Zoho People

Composite Score
8.3 /10
CX Score
8.5 /10
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Zoho People
8.3 /10

What is Zoho People?

Zoho People is a cloud-based HR software crafted to nurture employees, quickly adapt to changes, and make HR management agile and effective. Zoho People simplifies your HR operations, retains talent, and builds a high-performing workforce while putting employee experience first.

Company Details

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Awards & Recognition

Zoho People won the following awards in the Workforce Management - Midmarket category

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Zoho People Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho People.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

92 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho People?

5% Negative
8% Neutral
87% Positive

Pros

  • Reliable
  • Fair
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 82

Time Capture

91

Shift Management

89

Time Capture Physical

85

Workforce Dashboards and Reporting

84

Absence Management

84

Rate Policies

83

Staffing

82

Workforce Scheduling

81

Attendance Management and Policies

81

Workforce Planning and Forecasting

81

Labor Costing and Splitting

77

Vendor Capability Ratings

Average 79

Quality of Features

82

Breadth of Features

81

Business Value Created

81

Ease of IT Administration

80

Ease of Implementation

80

Ease of Data Integration

79

Availability and Quality of Training

78

Usability and Intuitiveness

78

Ease of Customization

78

Product Strategy and Rate of Improvement

76

Vendor Support

74

Zoho People Reviews

Jacqueline L.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2020

Zoho People is a scalable solution.

Likeliness to Recommend

8 /10

What differentiates Zoho People from other similar products?

It allows for easy expansion. It is scalable. I know it will be helpful now and in the future of our business planning.

What is your favorite aspect of this product?

It is visually appealing. The UI makes sense.

What do you dislike most about this product?

It was a little hard to navigate the help section at first.

What recommendations would you give to someone considering this product?

For the value I get as a sole owner and the potential for expanding should my business grow, this is a great value.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Cons

  • Leverages Incumbent Status

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