Zoho People Logo Award Winner Product Badge
Zoho People Logo Award Winner Product Badge
Zoho

Zoho People

Composite Score
8.3 /10
CX Score
8.5 /10
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Zoho People
8.3 /10

What is Zoho People?

Zoho People is a cloud-based HR software crafted to nurture employees, quickly adapt to changes, and make HR management agile and effective. Zoho People simplifies your HR operations, retains talent, and builds a high-performing workforce while putting employee experience first.

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Awards & Recognition

Zoho People won the following awards in the Workforce Management - Midmarket category

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Zoho People Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho People.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

92 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho People?

5% Negative
8% Neutral
87% Positive

Pros

  • Reliable
  • Fair
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 82

Time Capture

91

Shift Management

89

Time Capture Physical

85

Workforce Dashboards and Reporting

84

Absence Management

84

Rate Policies

83

Staffing

82

Workforce Scheduling

81

Attendance Management and Policies

81

Workforce Planning and Forecasting

81

Labor Costing and Splitting

77

Vendor Capability Ratings

Average 79

Quality of Features

82

Breadth of Features

81

Business Value Created

81

Ease of IT Administration

80

Ease of Implementation

80

Ease of Data Integration

79

Availability and Quality of Training

78

Usability and Intuitiveness

78

Ease of Customization

78

Product Strategy and Rate of Improvement

76

Vendor Support

74

Zoho People Reviews

Shanique G.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great Software for Workforce and HR

Likeliness to Recommend

8 /10

What differentiates Zoho People from other similar products?

Zoho probably the only WFM software that allows you to sign in with photograph. Zoho is mainly used by our HR department. It has a cool feeling to it, especially the app. It's simplistic and the dashboard contains all the needed links and buttons to direct me to what is needed

What is your favorite aspect of this product?

I like the Location and photo capture feature while signing in and signing out. I like that it is easy to use and the dashboard contains all the needed links and buttons to direct me to what I need.

What do you dislike most about this product?

There is nothing about it that I currently dislike

What recommendations would you give to someone considering this product?

Its a great software as it has so many benefits such as leave tracker, attendance management, check in check out, self-service and it also has company policy and files cloud. The App friendliness helps anyone access it from anywhere on the premises.

Pros

  • Includes Product Enhancements
  • Appreciates Incumbent Status
  • Helps Innovate
  • Continually Improving Product

Monika K.

  • Role: Public Sector
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Integrated employee data management tool.

Likeliness to Recommend

10 /10

What differentiates Zoho People from other similar products?

They can examine and make any required updates to their timesheet. Employees can use the employee self-service system to confirm their monthly taxes and disclose their investment data. It helps a business manage workers' attendance, leaves, check-in and check-out timings, and more. Additionally, its mobile app launches swiftly. An efficient, user-friendly tool for working people is Zoho Personnel.

What is your favorite aspect of this product?

The HR operations are made simpler, more talents are enriched, and everyone can easily adapt to it. In a matter of seconds, it automates a tone of work. It helps the user understand even more clearly by giving them insightful information. Staffing tools generally manage employee data and track attendance, but Zoho People can also collect employee data.

What do you dislike most about this product?

Although it is superior to other platforms in every regard, it does not include payroll or reference functionality. There are many features, some of which I occasionally need help with because they are more modern. Integration with various internal tools and the interface should be options and the capability to copy timesheet data to the timesheet.

What recommendations would you give to someone considering this product?

The workflow is well-structured and doesn't cause performance issues. Another tool we can use to compile reports and evaluate our performance is real-time data tracking. The product's numerous functions can be used to their greatest potential if used and understood appropriately. Any novice who starts using Zoho People will find it easy to use and won't need further help when they delve deeper into the platform. The personnel can be consulted about any issues.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Barnum-Rü B.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Tool for managing human resources

Likeliness to Recommend

10 /10

What differentiates Zoho People from other similar products?

It can be scaled and customized to some extent. In terms of user interaction and experience, it excels. It takes very little time to manage or monitor human resources performance. A great aspect is the simplicity with which Zoho products may be customized. Zoho People can add and collect the information you want, particularly employee information, even if there are other alternatives.

What is your favorite aspect of this product?

I enjoy using the app to access the platform and view pertinent information. The most appealing aspect of the Zoho team members is their user-friendly user interface. I appreciate its ease of use and compatibility with other Zoho programs, including Zoho Books, Zoho Expenses, and Zoho Payroll. It simplifies HR operations, enriches more talents, and allows everyone to adapt. It automates a tonne of labor in a matter of seconds. It gives the user insightful information to help them comprehend even more.

What do you dislike most about this product?

The phone screen may occasionally become frozen when there is a network connectivity issue. Even in places with limited connectivity, Zoho should be usable. Bugs must be less frequent, and customer service must be improved. Making the mobile interface even more user-friendly than the computer dashboard is vital. For every business owner to benefit, it may be possible to reduce expenditures modestly.

What recommendations would you give to someone considering this product?

Staffing apps frequently focus on tracking attendance and managing information about specific employees, even though Zoho People may also collect employee information. One noteworthy aspect is the software's enormous data store, which includes important papers, attendance and leaves search, and many other features, including information about bank accounts and additional personal information.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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