

In Partnership With SelectHub

What is Zoho People?
Zoho People is a cloud-based HR software crafted to nurture employees, quickly adapt to changes, and make HR management agile and effective. Zoho People simplifies your HR operations, retains talent, and builds a high-performing workforce while putting employee experience first.
Company Details
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In Partnership With SelectHub
Zoho People Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
92 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho People?
Pros
- Reliable
- Fair
- Performance Enhancing
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Time Capture
Shift Management
Time Capture Physical
Workforce Dashboards and Reporting
Absence Management
Rate Policies
Staffing
Workforce Scheduling
Attendance Management and Policies
Workforce Planning and Forecasting
Labor Costing and Splitting
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Zoho People Reviews
Shanique G.
- Role: Operations
- Industry: Communications
- Involvement: End User of Application
Submitted Jan 2023
Great Software for Workforce and HR
Likeliness to Recommend
What differentiates Zoho People from other similar products?
Zoho probably the only WFM software that allows you to sign in with photograph. Zoho is mainly used by our HR department. It has a cool feeling to it, especially the app. It's simplistic and the dashboard contains all the needed links and buttons to direct me to what is needed
What is your favorite aspect of this product?
I like the Location and photo capture feature while signing in and signing out. I like that it is easy to use and the dashboard contains all the needed links and buttons to direct me to what I need.
What do you dislike most about this product?
There is nothing about it that I currently dislike
What recommendations would you give to someone considering this product?
Its a great software as it has so many benefits such as leave tracker, attendance management, check in check out, self-service and it also has company policy and files cloud. The App friendliness helps anyone access it from anywhere on the premises.
Pros
- Includes Product Enhancements
- Appreciates Incumbent Status
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.

Monika K.
- Role: Public Sector
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2022
Integrated employee data management tool.
Likeliness to Recommend
What differentiates Zoho People from other similar products?
They can examine and make any required updates to their timesheet. Employees can use the employee self-service system to confirm their monthly taxes and disclose their investment data. It helps a business manage workers' attendance, leaves, check-in and check-out timings, and more. Additionally, its mobile app launches swiftly. An efficient, user-friendly tool for working people is Zoho Personnel.
What is your favorite aspect of this product?
The HR operations are made simpler, more talents are enriched, and everyone can easily adapt to it. In a matter of seconds, it automates a tone of work. It helps the user understand even more clearly by giving them insightful information. Staffing tools generally manage employee data and track attendance, but Zoho People can also collect employee data.
What do you dislike most about this product?
Although it is superior to other platforms in every regard, it does not include payroll or reference functionality. There are many features, some of which I occasionally need help with because they are more modern. Integration with various internal tools and the interface should be options and the capability to copy timesheet data to the timesheet.
What recommendations would you give to someone considering this product?
The workflow is well-structured and doesn't cause performance issues. Another tool we can use to compile reports and evaluate our performance is real-time data tracking. The product's numerous functions can be used to their greatest potential if used and understood appropriately. Any novice who starts using Zoho People will find it easy to use and won't need further help when they delve deeper into the platform. The personnel can be consulted about any issues.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Barnum-Rü B.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2022
Tool for managing human resources
Likeliness to Recommend
What differentiates Zoho People from other similar products?
It can be scaled and customized to some extent. In terms of user interaction and experience, it excels. It takes very little time to manage or monitor human resources performance. A great aspect is the simplicity with which Zoho products may be customized. Zoho People can add and collect the information you want, particularly employee information, even if there are other alternatives.
What is your favorite aspect of this product?
I enjoy using the app to access the platform and view pertinent information. The most appealing aspect of the Zoho team members is their user-friendly user interface. I appreciate its ease of use and compatibility with other Zoho programs, including Zoho Books, Zoho Expenses, and Zoho Payroll. It simplifies HR operations, enriches more talents, and allows everyone to adapt. It automates a tonne of labor in a matter of seconds. It gives the user insightful information to help them comprehend even more.
What do you dislike most about this product?
The phone screen may occasionally become frozen when there is a network connectivity issue. Even in places with limited connectivity, Zoho should be usable. Bugs must be less frequent, and customer service must be improved. Making the mobile interface even more user-friendly than the computer dashboard is vital. For every business owner to benefit, it may be possible to reduce expenditures modestly.
What recommendations would you give to someone considering this product?
Staffing apps frequently focus on tracking attendance and managing information about specific employees, even though Zoho People may also collect employee information. One noteworthy aspect is the software's enormous data store, which includes important papers, attendance and leaves search, and many other features, including information about bank accounts and additional personal information.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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