Zoho

Zoho People

Composite Score

8.4 /10

CX Score

8.6 /10

84 Reviews Write a Review

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What is Zoho People?

Zoho People is a cloud-based HR software crafted to nurture employees, quickly adapt to changes, and make HR management agile and effective. Zoho People simplifies your HR operations, retains talent, and builds a high-performing workforce while putting employee experience first.

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Awards & Recognition

Zoho People won the following awards in the Workforce Management - Midmarket category

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2025 Emotional Footprint Champion

Latest Award, 2025

Product Impact

Latest Award, 2025

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

6 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

6 Top Rated Capabilities

7 Top Rated Features

2023

7 Top Rated Capabilities

5 Top Rated Features

2022

Zoho People Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho People.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

93 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho People?

5% Negative

6% Neutral

89% Positive

Pros

Reliable
Fair
Performance Enhancing
Helps Innovate

Feature Ratings

Average 82

Shift Management

Time Capture

Time Capture Physical

Absence Management

Staffing

Rate Policies

Attendance Management and Policies

Workforce Dashboards and Reporting

Workforce Scheduling

Workforce Planning and Forecasting

Labor Costing and Splitting

Vendor Capability Ratings

Average 79

Business Value Created

Quality of Features

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Human Capital Management - Midmarket

Score 8.6

View Zoho People in this category (opens in a new tab)

Zoho People Reviews

Darmon J.

Role: Finance
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Zoho People Has Incredible Features

Likeliness to Recommend

10 /10

What differentiates Zoho People from other similar products?

The accuracy of Zoho People is one aspect that makes it better than other similar products. Moreover, Zoho People is a very reliable and powerful tool to use.

What is your favorite aspect of this product?

With Zoho People, we are able to track our employees' attendance and hours worked, which boosts productivity at the workplace. Zoho People is easy to use and affordable.

What do you dislike most about this product?

I like all the features of Zoho People. There is nothing irritating about this workforce management software.

What recommendations would you give to someone considering this product?

I highly recommend Zoho People. Zoho People has been so reliable.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Anastacio III T.

Role: Operations
Industry: Communications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Perfect Product!

Likeliness to Recommend

10 /10

What differentiates Zoho People from other similar products?

Zoho People is a lot easy to use than any other similar products

What is your favorite aspect of this product?

User friendly and very millennial product

What do you dislike most about this product?

None so far.

What recommendations would you give to someone considering this product?

If you have like more than 10 employees and you want them to manage under Zoho, choose Zoho People. Thank you!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shanique G.

Role: Operations
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Great Software for Workforce and HR

Likeliness to Recommend

8 /10

What differentiates Zoho People from other similar products?

Zoho probably the only WFM software that allows you to sign in with photograph. Zoho is mainly used by our HR department. It has a cool feeling to it, especially the app. It's simplistic and the dashboard contains all the needed links and buttons to direct me to what is needed

What is your favorite aspect of this product?

I like the Location and photo capture feature while signing in and signing out. I like that it is easy to use and the dashboard contains all the needed links and buttons to direct me to what I need.

What do you dislike most about this product?

There is nothing about it that I currently dislike

What recommendations would you give to someone considering this product?

Its a great software as it has so many benefits such as leave tracker, attendance management, check in check out, self-service and it also has company policy and files cloud. The App friendliness helps anyone access it from anywhere on the premises.

Pros

Includes Product Enhancements
Appreciates Incumbent Status
Helps Innovate
Continually Improving Product

Zoho People

What is Zoho People?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

Zoho People Ratings

84 Likeliness to Recommend

93 Plan to Renew

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Zoho People?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Time Capture The use of device-agnostic methods to clock-in/out of a shift or role.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Human Capital Management - Midmarket

Zoho People Reviews

Darmon J.

Zoho People Has Incredible Features

Likeliness to Recommend

Pros

Anastacio III T.

Perfect Product!

Likeliness to Recommend

Pros

Shanique G.

Great Software for Workforce and HR

Likeliness to Recommend

Pros

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Feature Ratings

Shift Management

Time Capture

Time Capture Physical

Absence Management

Staffing

Rate Policies

Attendance Management and Policies

Workforce Dashboards and Reporting

Workforce Scheduling

Workforce Planning and Forecasting

Labor Costing and Splitting

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support