Zoho

Zoho Projects

Composite Score

8.7 /10

CX Score

8.9 /10

103 Reviews Write a Review

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What is Zoho Projects?

Plan, track, and collaborate using the preferred online project management software of more than a million businesses.

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Zoho Projects Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Projects.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Projects?

2% Negative

8% Neutral

90% Positive

Pros

Respectful
Trustworthy
Reliable
Helps Innovate

Feature Ratings

Average 82

Collaboration

Planning and Scheduling

Workflow Management

Time & Expense Tracking

Budget Management

Resource Management

Hierarchical Task Management

Reporting

Document Management

Dependency and Milestone Tracking

Mobile Access

Vendor Capability Ratings

Average 81

Quality of Features

Usability and Intuitiveness

Breadth of Features

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Also Featured in...

Project Management - Midmarket

Score 8.7

View Zoho Projects in this category (opens in a new tab)

Zoho Projects Reviews

Ashkhan A.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

Best Project management software for the industry

Likeliness to Recommend

8 /10

What differentiates Zoho Projects from other similar products?

Awesome UI, easy to log hours and easy to create task in particular category

What is your favorite aspect of this product?

Reporting and understanding Requirements

What do you dislike most about this product?

List of task user interface

What recommendations would you give to someone considering this product?

Definitely will recommend for project management

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Alexis P.

Role: Information Technology
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Zoho Projects Is So Reliable

Likeliness to Recommend

10 /10

What differentiates Zoho Projects from other similar products?

Zoho Projects has been working so well for us. It is unique due to its reliable features.

What is your favorite aspect of this product?

I like how impressive the features of Zoho Projects has been. It is an easy to manage project management software.

What do you dislike most about this product?

I do not dislike Zoho Projects at all.

What recommendations would you give to someone considering this product?

Zoho Projects is so impressive. I recommend Zoho Projects.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dave M.

Role: Information Technology
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

Affordable and Flexible Project Management

Likeliness to Recommend

8 /10

What differentiates Zoho Projects from other similar products?

Zoho projects is more than just Gantt charts, but fully developed Project Management with integrated Bug Tracking. It is easily customized and includes options for automation and setting up workflows and business rules. Of course, it does have Gantt charts and other reporting options. By default, the reporting ability is pretty basic, but paired with Zoho Analytics, just about anything can be turned into a report or dashboard.

What is your favorite aspect of this product?

Zoho Projects facilitates great Team collaboration on projects. Tasks and issues can have a variety of owners providing true company wide collaboration on Projects. For our product development within our company, we can lay out the projects from development, to QA, to documentation, to manufacturing, to marketing, to production and packaging. Team members have ownership of tasks and know when they are blocking others or blocked by others. It provides for communication amongst the teams and leads to successful releases.

What do you dislike most about this product?

While automation and business rules are available, sometimes they are challenging to set up and get working as expected. Custom functions can also be used, but the ability to truly debug these functions is limited.

What recommendations would you give to someone considering this product?

Make sure to include the appropriate stakeholders as team members in the projects. Utilize the Milestones capability built in to Projects. Use the Bug Tracker / Issues module to keep track of issues encountered. Consider adding a basic Zoho Analytics license to create reports. Analytics is a powerful BI dashboard and even the basic subscription can create complex reports that can be emailed or printed.

Pros

Enables Productivity
Continually Improving Product
Reliable
Performance Enhancing

Cons

Charges for Enhancements
Vendor Friendly Policies
Less Efficient Service

Zoho Projects

What is Zoho Projects?

Company Details

Book a Free Demo Today!

Awards & Recognition

Zoho Projects Ratings

87 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Zoho Projects?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Project Management - Midmarket

Zoho Projects Reviews

Ashkhan A.

Best Project management software for the industry

Likeliness to Recommend

Pros

Alexis P.

Zoho Projects Is So Reliable

Likeliness to Recommend

Pros

Dave M.

Affordable and Flexible Project Management

Likeliness to Recommend

Pros

Cons

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1
Since last award

Feature Ratings

Collaboration

Planning and Scheduling

Workflow Management

Time & Expense Tracking

Budget Management

Resource Management

Hierarchical Task Management

Reporting

Document Management

Dependency and Milestone Tracking

Mobile Access

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Breadth of Features

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training