Zoho Sign Logo
Zoho Sign Logo
Zoho

Zoho Sign

Composite Score
8.5 /10
CX Score
8.9 /10
Category
Zoho Sign
8.5 /10

What is Zoho Sign?

Zoho Sign is a complete digital signature application for business signatories. It allows users to quickly upload their documents and sign them or send them out for signatures to create legally binding business paperwork in a hassle-free and paperless manner. Users can track, access, and manage all their documents on demand and in real time across various platforms. As a highly secure cloud-based solution, Zoho Sign offers military-grade encryption for all user data, and all the signed documents are compliant with major e-signature laws worldwide.

Company Details


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Awards & Recognition

Zoho Sign won the following awards in the Electronic Signature category

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Zoho Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

91 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Sign?

0% Negative
3% Neutral
97% Positive

Pros

  • Fair
  • Client's Interest First
  • Transparent
  • Performance Enhancing

Feature Ratings

Average 85

Digital Signature

92

Security

91

User-Friendly

90

Cloud/On-Prem/Hybrid Deployment

89

Blockchain Timestamping

88

E-Signatures

88

Notifications

88

Customizable Branding

87

Mobile

87

Unlimited Document Sends & Storage

86

Workflow

86

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Breadth of Features

86

Quality of Features

86

Business Value Created

85

Ease of Customization

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Vendor Support

84

Availability and Quality of Training

83

Usability and Intuitiveness

83

Zoho Sign Reviews

Kate S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy-to-use e-signature solution

Likeliness to Recommend

9 /10

What differentiates Zoho Sign from other similar products?

I overall love Zoho, Zoho Sign offers a user interface that is simple to grasp, and it also integrates with Google Drive. With Zoho Sign, securely signing and emailing documents is also a breeze. A high level of security is the best thing that takes it up in the technology world.

What is your favorite aspect of this product?

For my clients and me, Zoho Sign makes it simple, quick, and safe to set up and start our coaching relationship. It is useful since it combines with other Zoho products. I like how simple it is to design intuitive and user-friendly templates. This program has made putting together documents and customizing requirements a breeze.

What do you dislike most about this product?

So far, I have had no problems using Zoho Sign's electronic signature capture and document management features. I can't have someone sign an electronic document in front of me, I'm waiting for this functionality to be implemented before I can incorporate it into our procedure.

What recommendations would you give to someone considering this product?

You should give it a try if you wish to sign documents from any location without sacrificing data confidentiality. I support Zoho Sign because it provides excellent and valuable capabilities for signing papers electronically, saving us money, paper, and most importantly, time.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Effective Service

Ornella K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A robust and efficient tool for digital signatures

Likeliness to Recommend

9 /10

What differentiates Zoho Sign from other similar products?

One thing that makes Zoho Sign a step ahead of all other tools is its customization feature. This feature has made our agreements innovative and unique. Also, there are no limitations to the customization of multiple projects. Each one of our templates and materials has been tailored to suit our requirements.

What is your favorite aspect of this product?

What we like most about the product is its user-friendly interface. The software has tons of features, but everything is seamlessly accessible. Because of such handy tools, we could understand the application in no time. Now, the process of contracts has become fast and efficient for our organization. Moreover, Zoho Sign is reliable and safe due to its high security.

What do you dislike most about this product?

There is nothing we don't like about the tool, but it has some drawbacks that they should consider. The support system of the agency is lacking. Whenever we have attempted to get in touch with customer service, the response is late and uncooperative. Zoho Sign doesn't prioritize customer service and is notorious for delaying responding to inquiries.

What recommendations would you give to someone considering this product?

While using the tool for online contracts and digital signatures, try to get maximum benefits by creating and customizing the templates to your requirements. This platform lets us personalize as much as possible to meet the needs of different clients and vendors. The customization feature is unique, intuitive, and limited to the Zoho Sign software.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Elizza T.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

User friendly

Likeliness to Recommend

8 /10

What differentiates Zoho Sign from other similar products?

You can create a workflow

What is your favorite aspect of this product?

The notifications and workflow customization

What do you dislike most about this product?

Not customizable signature

What recommendations would you give to someone considering this product?

It's a user-friendly tool and if you need to send documents that receive multiple recipients, then you can set it up automatically here and it's a time saver option.

Pros

  • Caring
  • Respectful
  • Reliable
  • Enables Productivity

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