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Zoho

Zoho Sign

Composite Score

8.5 /10

CX Score

8.9 /10

68 Reviews Write a Review

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What is Zoho Sign?

Zoho Sign is a complete digital signature application for business signatories. It allows users to quickly upload their documents and sign them or send them out for signatures to create legally binding business paperwork in a hassle-free and paperless manner. Users can track, access, and manage all their documents on demand and in real time across various platforms. As a highly secure cloud-based solution, Zoho Sign offers military-grade encryption for all user data, and all the signed documents are compliant with major e-signature laws worldwide.

Company Details

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Awards & Recognition

Zoho Sign won the following awards in the Electronic Signature category

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2 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

5 Top Rated Capabilities

7 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

4 Top Rated Capabilities

6 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Champion

2022

11 Top Rated Capabilities

13 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

2021 Data Quadrant Champion

2021

Zoho Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

91 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Sign?

0% Negative

3% Neutral

97% Positive

Pros

Fair
Client's Interest First
Transparent
Performance Enhancing

Feature Ratings

Average 85

Digital Signature

Security

User-Friendly

Cloud/On-Prem/Hybrid Deployment

Blockchain Timestamping

E-Signatures

Notifications

Customizable Branding

Mobile

Unlimited Document Sends & Storage

Workflow

Vendor Capability Ratings

Average 85

Ease of Implementation

Breadth of Features

Quality of Features

Business Value Created

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Zoho Sign Screenshots

Zoho Sign Downloads

Getting started with Zoho Sign - A Guide

This guide covers the basics of creating your account, setting up your organization within Zoho Sign, and using the app to start signing ...

Zoho Sign Videos

Zoho Sign Reviews

Andrew F.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2021

Great for audit trail

Likeliness to Recommend

9 /10

What differentiates Zoho Sign from other similar products?

Zoho sign offers a minimalist approach with the design and the features making it also easier for our customers to get the documents signed

What is your favorite aspect of this product?

It helps us in tracking our documents and in procuring signatures from our customers faster. It keeps track of the e-signatures which is helpful during audit trails

What do you dislike most about this product?

The pricing needs to be made more competitive compared to other tools in the market

What recommendations would you give to someone considering this product?

A great e-signatures tool which becomes even more useful when using it along with other products from the vendor such as Zoho mail

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Unique Features

Daniel K.

Role: Operations
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2021

Great suite of applications! Great pricing!

Likeliness to Recommend

9 /10

What differentiates Zoho Sign from other similar products?

The seamless integration with the CRM

What is your favorite aspect of this product?

How well it integrates and how easy it is to understand and use.

What do you dislike most about this product?

The fields cover the lines even when there isn't text. There are some customizations to the branding I'd like to see changed. It lacks the Lexis Nexus verification which would be a game changer for Zoho

What recommendations would you give to someone considering this product?

It is well worth using, great substitute for something like DocuSign, IF you don't need the LexisNexus verification.

Pros

Performance Enhancing
Enables Productivity
Client Friendly Policies
Fair

Robert N.

Role: Sales Marketing
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

Everything you need in a digital platform

Likeliness to Recommend

9 /10

What differentiates Zoho Sign from other similar products?

Ease of use and feature rich

What is your favorite aspect of this product?

Templates for quick completion

What do you dislike most about this product?

Doesn't pull email address from crm

What recommendations would you give to someone considering this product?

It is everything you could need in a platform and a competitive price with readily available tech support

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Zoho Sign

What is Zoho Sign?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

2021 Emotional Footprint Champion

2021 Data Quadrant Champion

Zoho Sign Ratings

90 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

91 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Zoho Sign?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

Security Software provides appropriate data and access security.

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Blockchain Timestamping Tool provides the means to publicly verify the signing of documents by publishing document signing events along with timestamps to a public blockchain.

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Customizable Branding Tool allows user to apply its own branding to documents and create its own forms.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Unlimited Document Sends & Storage Provides the ability to send and store as many documents as needed for enterprise business operations without enforcing an upper limit or cap.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Zoho Sign Screenshots

Dashboard

Profile

Adding documents and recipients

Additional workflow settings

Adding signer fields

Manage documents

Track documents in real time

Reports

Certificate of completion

Zoho Sign Downloads

Getting started with Zoho Sign - A Guide

Zoho Sign Videos

Zoho Sign - A Complete Digital Signature App - Product Overview

Zoho Sign Reviews

Andrew F.

Great for audit trail

Likeliness to Recommend

Pros

Daniel K.

Great suite of applications! Great pricing!

Likeliness to Recommend

Pros

Robert N.

Everything you need in a digital platform

Likeliness to Recommend

Pros

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Feature Ratings

Digital Signature

Security

User-Friendly

Cloud/On-Prem/Hybrid Deployment

Blockchain Timestamping

E-Signatures

Notifications

Customizable Branding

Mobile

Unlimited Document Sends & Storage

Workflow

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Quality of Features

Business Value Created

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness