Zoho Sign Logo
Zoho Sign Logo
Zoho

Zoho Sign

Composite Score
8.5 /10
CX Score
8.9 /10
Category
Zoho Sign
8.5 /10

What is Zoho Sign?

Zoho Sign is a complete digital signature application for business signatories. It allows users to quickly upload their documents and sign them or send them out for signatures to create legally binding business paperwork in a hassle-free and paperless manner. Users can track, access, and manage all their documents on demand and in real time across various platforms. As a highly secure cloud-based solution, Zoho Sign offers military-grade encryption for all user data, and all the signed documents are compliant with major e-signature laws worldwide.

Company Details


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Awards & Recognition

Zoho Sign won the following awards in the Electronic Signature category

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Zoho Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

91 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Sign?

0% Negative
3% Neutral
97% Positive

Pros

  • Fair
  • Client's Interest First
  • Transparent
  • Performance Enhancing

Feature Ratings

Average 85

Digital Signature

92

Security

91

User-Friendly

90

Cloud/On-Prem/Hybrid Deployment

89

Blockchain Timestamping

88

E-Signatures

88

Notifications

88

Customizable Branding

87

Mobile

87

Unlimited Document Sends & Storage

86

Workflow

86

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Breadth of Features

86

Quality of Features

86

Business Value Created

85

Ease of Customization

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Vendor Support

84

Availability and Quality of Training

83

Usability and Intuitiveness

83

Zoho Sign Reviews

Marije D.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Lots of features at a reasonable price

Likeliness to Recommend

9 /10

What differentiates Zoho Sign from other similar products?

Prior to Zoho Sign, we sent all of our documents by email for signature, which required the user to scan the document and send it back. With the use of the Zoho sign, we can send documents digitally through its web platform using the emails of clients, and the signature is also completed from their web environment. In addition, APIs enable seamless system integration.

What is your favorite aspect of this product?

I've experimented with a variety of e-signature services because of the cost and feature set, and I have continued to use Zoho Sign. I adore that I can transmit a package of documents that includes multiple signed documents without combining them into a single PDF. For me, this is extremely crucial. Any auditor will be pleased with the final report since it contains all signatures and timestamps with IP addresses.

What do you dislike most about this product?

Adding a third-party tool or sending papers elsewhere becomes a headache; additionally, it is not possible to email a link to the document, and accessing and attaching the audit trail can be a hassle.

What recommendations would you give to someone considering this product?

I appreciate that it has a respectable API because it enables me to automate several steps in the signing process. I could create templates, and it was simple to set up. With no need to reenter the signature blocks each time, it was simple to distribute the same document to other customers using these.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Catherine J.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

The most attractive and effective tool

Likeliness to Recommend

9 /10

What differentiates Zoho Sign from other similar products?

When contrasted to other apps, Zoho Sign has several features. Among all of its ready, simple-to-use, and customizable capabilities, this tool's high level of security is the most attractive characteristic that compels me to stick with it.

What is your favorite aspect of this product?

It is simple to install and set up, and it is also simple to adjust to a specific demand. The user interface is overly attractive. Another element to admire is the strong security measures. We can deliver documents to clients and team members for electronic signing and uploading, as well as alert them if they haven't seen the document in a while, using Zoho Sign.

What do you dislike most about this product?

There may occasionally be hesitation. Sometimes we have to deal with various interfaces that we don't need. That may harm our user experience as a whole. The error appears when preparing to transmit the papers on the back end; occasionally, the system prevents you from moving further if you input the personal information in a specific way.

What recommendations would you give to someone considering this product?

Zoho Sign can assist business owners in completely eliminating paper from their operations, drastically saving printing and scanning expenses, and speeding up the process of closing deals with clients by providing them a central place to electronically sign. I advise all businesses to pursue it since it will be more profitable for you than anyone else because it has all the qualities you require.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Wendy H.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Decent electronic signature app

Likeliness to Recommend

9 /10

What differentiates Zoho Sign from other similar products?

The user-friendly interface of Zoho Sign makes it easy for us to complete the document signing process. I used different tools and the majority of digital signature solutions are difficult for signers to understand, but this service takes digital signature to a whole new level by making it accessible through mobile apps.

What is your favorite aspect of this product?

Prior to Zoho Sign, I was worried about the security of our documents but it's resolved this issue now. For all of my documents, I used only Zoho Sign. It was an incredibly simple web app to set up and utilize. The website's user interface is really simple, clear, and simple to use. The workflow mechanism offered for document signing is relatively simple to set up and comprehend.

What do you dislike most about this product?

Some issues annoy me so I must purchase API credits separately to resolve them. Clicking on the signature boxes might occasionally be challenging as well and because of these issues, I'm looking for upgrades that resolve these problems for us.

What recommendations would you give to someone considering this product?

I love that it is extremely simple for both the team and linked parties who need to sign documents. Getting documents digitally signed is a very simple process that is straightforward to follow and navigate. If you want to give them a try, I must say have it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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