Zoho Sign Logo
Zoho Sign Logo
Zoho

Zoho Sign

Composite Score
8.5 /10
CX Score
8.9 /10
Category
Zoho Sign
8.5 /10

What is Zoho Sign?

Zoho Sign is a complete digital signature application for business signatories. It allows users to quickly upload their documents and sign them or send them out for signatures to create legally binding business paperwork in a hassle-free and paperless manner. Users can track, access, and manage all their documents on demand and in real time across various platforms. As a highly secure cloud-based solution, Zoho Sign offers military-grade encryption for all user data, and all the signed documents are compliant with major e-signature laws worldwide.

Company Details


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Awards & Recognition

Zoho Sign won the following awards in the Electronic Signature category

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Zoho Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

91 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Sign?

0% Negative
3% Neutral
97% Positive

Pros

  • Fair
  • Client's Interest First
  • Transparent
  • Performance Enhancing

Feature Ratings

Average 85

Digital Signature

92

Security

91

User-Friendly

90

Cloud/On-Prem/Hybrid Deployment

89

Blockchain Timestamping

88

E-Signatures

88

Notifications

88

Customizable Branding

87

Mobile

87

Unlimited Document Sends & Storage

86

Workflow

86

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Breadth of Features

86

Quality of Features

86

Business Value Created

85

Ease of Customization

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Vendor Support

84

Availability and Quality of Training

83

Usability and Intuitiveness

83

Zoho Sign Reviews

Lindsay j.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

More powerful and efficient

Likeliness to Recommend

10 /10

What differentiates Zoho Sign from other similar products?

A very simple, inexpensive, safe, and wonderful eSignature solution is Zoho Sign. Its main strength is that it offers the highest level of security. Procedures can get very chaotic due to distance, but with Zoho Sign, we can easily get around this problem. Now that Zoho Sign is being used for daily operations, our company may scale up without being hindered or limited.

What is your favorite aspect of this product?

Quick, confidential, and simple to use! For our organization. Zoho Sign makes contracts easier to sign. There are plenty of reusable templates that save time. Its flexible features and straightforward design are among its most advantageous qualities. The encryption feature offers thorough audit trails and shields against unauthorized access.

What do you dislike most about this product?

The most difficult part of the process was manually emailing admin rights from one user to another. There are sporadic errors. Aside from these somewhat odd hassles, service excels at what it is intended to achieve. It is not possible to sign documents immediately from an email inbox; instead, we must manually save and upload files to the Zoho Sign application from their email accounts.

What recommendations would you give to someone considering this product?

Due to the fact that Zoho Sign offers a more consistent and efficient picture, industry standards are simpler to adhere to. With the use of its capabilities such as electronic signature, audit trails, and improved visibility controls, organizations can maintain compliance more successfully and effectively.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Tamar R.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Very simple, inexpensive, safe

Likeliness to Recommend

9 /10

What differentiates Zoho Sign from other similar products?

This app is fantastic for our company because there are numerous documents and other pieces of documentation that need to be signed every day. Zoho Sign reduced the time it took to complete documentation from days to just a few minutes. Contracts, alerts, and other documents related to employee onboarding can be issued and signed rapidly and effortlessly.

What is your favorite aspect of this product?

Sending numerous papers to the same individual is simple with its address book feature. Under its secure single platform, signing documents, transferring papers, restringing, and gaining access all happen promptly and securely. Errors and adjustments will inevitably be made during the process. But with Zoho Sign documents may be immediately updated, simplifying the sending and signing procedure.

What do you dislike most about this product?

Some capabilities, like altering a style, are first a little challenging to master, but the chatting option made that problem simple for me to resolve. It annoys me that I must purchase API credits separately. Clicking on the signature boxes might occasionally be challenging as well.

What recommendations would you give to someone considering this product?

Zoho Sign made it possible for businesses to close deals more quickly, sign contracts the same day, and speed up professional clearances. Crucial papers can now be quickly signed from anywhere in the globe, including agreements, contracts, and permissions with Zoho Sign.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Katrina C.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Sophisticated electronic signature application

Likeliness to Recommend

10 /10

What differentiates Zoho Sign from other similar products?

The majority of digital signature options are available which are difficult for signers to understand, but this service takes digital signatures to a whole new level by making them accessible through mobile apps. The workflow mechanism offered for document signing is relatively simple to set up and comprehend.

What is your favorite aspect of this product?

I can now receive documents for digital signing from any location thanks to Zoho Sign's online and mobile apps. With no need to re-enter the signature blocks each time, it was simple to distribute the same document to other customers using these. Because of how user-friendly it was, we were able to utilize it immediately and without any training.

What do you dislike most about this product?

The additional fonts for signatures are needed. I still don't understand it. If they are available, then I apologize, but I would prefer to have more choices. The bug appears in the backend as the documents are getting ready to be sent.

What recommendations would you give to someone considering this product?

Literally, the best eSign solution is if you are also searching for a secured platform then just move with it. The only thing you have to do is scan the document and send it back when we used to send all of our docs by email for signature. To assist you in using all the functions, they do offer a lot of training materials and videos available.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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