
What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Transparent
- Friendly Negotiation
- Enables Productivity
- Client's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Publishing
Social Media Channel Integration Inbound
Audience Segmentation
Visual Analytics
Dashboards and Reporting
Sentiment Analysis
Influencer Identification
Competitor Tracking
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Vendor Support
Quality of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
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Zoho Social Reviews
Kelly S.
- Role: Consultant
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Jan 2023
Easy to learn, easy to use.
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
It seems simpler to navigate and to see everything in one place.
What is your favorite aspect of this product?
I love the dashboard. One post, and it goes to all my social media channels.
What do you dislike most about this product?
Some trouble integrating with different channels, but that's on the user/channel side, not the product.
What recommendations would you give to someone considering this product?
Think about how much time you spend creating on each social media platform. Now imagining doing it once and it gets shared everywhere, and having your posts already scheduled out for the next six months so you can focus on other things.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Please tell us why you think this review should be flagged.

Deyna R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2022
Analysis of the main networks excellent
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
It is possible to say that this tool is similar to others, but there are functions in which this tool stands out, it is how efficient it is to improve the search and marketing positions of companies, it is a type of system that allows companies to be present in the main social networks
What is your favorite aspect of this product?
It allows you to publish a large amount of data in the different media, it is the tool that is usually used by those who work directly with social networks and who understand that it is an excellent method of attracting attention and customers.
What do you dislike most about this product?
I have no criticism of this method to collect information from clinets and the distribution of information through social networks
What recommendations would you give to someone considering this product?
I recommend it because it allows you to be present in the various current social networks, allowing quick administrations
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Kathy J.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Dec 2022
Zoho Social Will Never Fail You
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social is different from other similar tools because it is highly cost-friendly. This makes it an affordable social media monitoring software for us.
What is your favorite aspect of this product?
I like how easy it is to implement and customize Zoho Social. Zoho Social has incredible features that makes social medial monitoring smooth.
What do you dislike most about this product?
I have never disliked Zoho Social at all because all its features are perfect to use. Zoho Social is so reliable.
What recommendations would you give to someone considering this product?
I would like to take this opportunity to recommend Zoho Social because it is the best social media management and monitoring software ever.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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