Zoho Social Logo Award Winner Product Badge
Zoho Social Logo Award Winner Product Badge
Zoho

Zoho Social

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Zoho Social
9.0 /10

What is Zoho Social?

Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.

Company Details


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Awards & Recognition

Zoho Social won the following awards in the Social Media Monitoring category

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Zoho Social Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Social.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Social?

0% Negative
4% Neutral
96% Positive

Pros

  • Transparent
  • Friendly Negotiation
  • Enables Productivity
  • Client's Interest First

Feature Ratings

Average 85

Collaboration

89

Publishing

87

Social Media Channel Integration Inbound

86

Audience Segmentation

85

Visual Analytics

85

Dashboards and Reporting

85

Sentiment Analysis

84

Influencer Identification

82

Competitor Tracking

81

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Breadth of Features

84

Ease of Data Integration

84

Vendor Support

83

Quality of Features

83

Ease of Customization

83

Ease of IT Administration

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Zoho Social Reviews

Kelly S.

  • Role: Consultant
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to learn, easy to use.

Likeliness to Recommend

10 /10

What differentiates Zoho Social from other similar products?

It seems simpler to navigate and to see everything in one place.

What is your favorite aspect of this product?

I love the dashboard. One post, and it goes to all my social media channels.

What do you dislike most about this product?

Some trouble integrating with different channels, but that's on the user/channel side, not the product.

What recommendations would you give to someone considering this product?

Think about how much time you spend creating on each social media platform. Now imagining doing it once and it gets shared everywhere, and having your posts already scheduled out for the next six months so you can focus on other things.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Deyna R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Analysis of the main networks excellent

Likeliness to Recommend

9 /10

What differentiates Zoho Social from other similar products?

It is possible to say that this tool is similar to others, but there are functions in which this tool stands out, it is how efficient it is to improve the search and marketing positions of companies, it is a type of system that allows companies to be present in the main social networks

What is your favorite aspect of this product?

It allows you to publish a large amount of data in the different media, it is the tool that is usually used by those who work directly with social networks and who understand that it is an excellent method of attracting attention and customers.

What do you dislike most about this product?

I have no criticism of this method to collect information from clinets and the distribution of information through social networks

What recommendations would you give to someone considering this product?

I recommend it because it allows you to be present in the various current social networks, allowing quick administrations

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kathy J.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Zoho Social Will Never Fail You

Likeliness to Recommend

10 /10

What differentiates Zoho Social from other similar products?

Zoho Social is different from other similar tools because it is highly cost-friendly. This makes it an affordable social media monitoring software for us.

What is your favorite aspect of this product?

I like how easy it is to implement and customize Zoho Social. Zoho Social has incredible features that makes social medial monitoring smooth.

What do you dislike most about this product?

I have never disliked Zoho Social at all because all its features are perfect to use. Zoho Social is so reliable.

What recommendations would you give to someone considering this product?

I would like to take this opportunity to recommend Zoho Social because it is the best social media management and monitoring software ever.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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