
What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Transparent
- Friendly Negotiation
- Enables Productivity
- Client's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Publishing
Social Media Channel Integration Inbound
Audience Segmentation
Visual Analytics
Dashboards and Reporting
Sentiment Analysis
Influencer Identification
Competitor Tracking
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Vendor Support
Quality of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Also Featured in...
Zoho Social Reviews
Victoria J.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Dec 2022
Zoho Social Has User-friendly Features
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social works very well for us because it has amazing and powerful features. With Zoho Social, we are able to monitor and manage our social media pages with ease. Its unique features make it different from other social media management tools.
What is your favorite aspect of this product?
Zoho Social is the most affordable social media management software. The reliability of Zoho Social also makes it so amazing. I also like the supportive customer care team of Zoho Social.
What do you dislike most about this product?
Zoho Social has amazing features that makes social media management so easy. I have no dislikes concerning Zoho Social.
What recommendations would you give to someone considering this product?
You will love the amazing features of Zoho Social. Zoho Social is so powerful. I highly recommend Zoho Social.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Alberto Jose B.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2022
Zoho Social always helps you manage
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
When we started our company we did not think we would need a business manager like Zoho Social, thanks to its software focused on helping to solve business problems we have had more growth and order in our company. Thanks to the publishing calendar and the massive scheduler we have had essential tools to optimize profitability and consistency in our company.
What is your favorite aspect of this product?
The monitoring capability is an excellent advantage as it allows you to keep track of relevant and timely social conversations to respond effectively. It is very easy to program on all platforms helping you to monitor comments and interact with all users thanks to its excellent software, the integration capability allows us to use other media to be able to edit. It allows us to choose good leaders and know who is committed to their work.
What do you dislike most about this product?
In general terms the platform is handled quite well, evaluating it from current issues could be highlighted that it has few emojis which limits a little communication with the public, sometimes it can be delayed a little, but it is certainly something that can be updated, it could be achieved that the issue of integration with other platforms in social networks to achieve more optimal content depending on the need that requires the moment.
What recommendations would you give to someone considering this product?
In terms of design is a very good tool, a good intuitive product and ease of use, allows you to keep track of the growth of your brand managing to control it and allowing your team to collaborate constantly without problem. You can save a lot of problems, managing with excellent ease all your networks, saving time is to get more out of your options and possibilities and Zoho Social gives them to you.
Pros
- Inspires Innovation
- Caring
- Altruistic
- Acts with Integrity
Please tell us why you think this review should be flagged.

Hazel A.
- Role: Public Sector
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Dec 2022
Save online documents with great service.
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
There is no problem updating our records online, and incorporating them into our daily routine is easy. There is no doubt that Zoho is one of the most effective and reliable instruments that I have ever used. Zoho has always continued working on improving its products. It is no secret that Great support and ease of use make this a great choice for newbies.
What is your favorite aspect of this product?
There is no doubt that Zoho Docs is a powerful tool. You will be able to collaborate online with multiple employees at the same time to edit documents. It is easy to exchange documents with the team as you can either invite them or share a link to the paper. You can also take advantage of in-app chat and desktop sync.
What do you dislike most about this product?
In addition, there is no tagging feature, and the search function was overzealous in finding everything and anything that might be relevant. There need to be more updates to this software's service, which needs to be updated with the latest technology for generating and editing documents. It would also be helpful to give the layout of the tool a fresh look, as it currently needs to be clearer and easier to use.
What recommendations would you give to someone considering this product?
Because data will be stored online, its functionalities will be available in a numerical percentage, in its entirety. I want to mention that this is one of the most useful systems because of all the qualities it offers to anybody who wants to promote the program, particularly because it is very easy to use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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