Zoho Social Logo Award Winner Product Badge
Zoho Social Logo Award Winner Product Badge
Zoho

Zoho Social

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Zoho Social
9.0 /10

What is Zoho Social?

Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.

Company Details


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Awards & Recognition

Zoho Social won the following awards in the Social Media Monitoring category

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Zoho Social Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Social.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Social?

0% Negative
4% Neutral
96% Positive

Pros

  • Transparent
  • Friendly Negotiation
  • Enables Productivity
  • Client's Interest First

Feature Ratings

Average 85

Collaboration

89

Social Media Channel Integration Inbound

87

Publishing

87

Audience Segmentation

86

Dashboards and Reporting

85

Visual Analytics

85

Sentiment Analysis

84

Influencer Identification

82

Competitor Tracking

81

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Breadth of Features

85

Usability and Intuitiveness

84

Ease of Data Integration

84

Ease of Customization

84

Vendor Support

83

Quality of Features

83

Availability and Quality of Training

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Zoho Social Reviews

Angelina S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Great platform for any size business

Likeliness to Recommend

9 /10

What differentiates Zoho Social from other similar products?

1. Easy to use. 2. It is intuitive. 3. The learning curve is smooth.

What is your favorite aspect of this product?

1. Allows scheduling in bulk. 2. Performs analytics very well. 3. Multichannel publishing. 4. Zoho socials is able to make smart recommendations for maximum exposure of posts. 5. Reports are easy to understand. 6. It is great for analytics.

What do you dislike most about this product?

Zoho socials has rich features that are fully functional, I have found nothing to dislike.

What recommendations would you give to someone considering this product?

I highly recommend Zoho Socials, it is a powerful solution for social media management. In a day and age where pushing brands on social media is the norm, this is the platform to go to to ensure that you are able to engage client pools and gain leads.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Francisco G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Social media manager with high organization

Likeliness to Recommend

8 /10

What differentiates Zoho Social from other similar products?

The amount of integrations and the clear interface, as well as the organization of projects that include the use of social media

What is your favorite aspect of this product?

It brings together all the social networks that we use such as Instagram and Facebook and allows us to manage publications, interactions, in addition to programming and organizing all pending marketing work from its tool alone. The integration with other tools contributes to better information management, streamlining all pending work regarding the content to be published. The interface is totally attractive to work with, it makes creating content quick and easy, since it allows us to organize so well that our work benefits from its comfortable and simple interface. The administration of social networks from Zoho social saves us a lot of work

What do you dislike most about this product?

It would be nice to be able to take more advantage of customization to dashboards or reports per day, as well as expand social network integrations, since there really are endless important networks that we use to publish content from our company that Zoho is not allowing us to manage from its interface.

What recommendations would you give to someone considering this product?

I clearly recommend Zoho Social, we all need to streamline and promote a better work environment, I like being able to do it from a single interface and being able to see with my own eyes that it is possible to achieve great things quickly, efficiently and from the comfort of a single platform.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Jessica J.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Zoho Social is great Platform

Likeliness to Recommend

9 /10

What differentiates Zoho Social from other similar products?

We use Zoho Social to make due/plan our social media and screen any news/drifts that are helpful for input. This item assists us with tending to post planning and a spread out working gathering that should have the option to review every other work for approval and altering. This fills in as a strong focal area for those reasons.

What is your favorite aspect of this product?

Zoho Social is an extraordinary tool to coordinate every one of the social media from one platform. One can put together and plan posts simply by utilizing this tool. It works with Instagram, Twitter, YouTube, LinkedIn, Facebook. Every one of the huge social media platforms is there. When you have various brands, it is not difficult to timetable and recover you heaps of time. Another benefit is that it is extremely simple to learn and very easy to understand. The client assistance is something else worth focusing on since they are quick to answer and assist you with your concern. Something else.

What do you dislike most about this product?

The fundamental drawback to Zoho Social for me is that I can share to my Facebook page and because I began with a ton of individual social devotees, I might want to have the option to post to my channel also. We're are simply beginning to deliver a video series on TikTok and presently, Zoho Social doesn't uphold that as a platform

What recommendations would you give to someone considering this product?

It is less appropriate for little associations - yet most certainly more successful for an enormous group or a remote workforce attempting to deal with a few channels and different media campaigns. It's incredible for setting a content schedule too assuming you are getting things underway ahead of time for arranging campaigns.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Inspires Innovation

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