
What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Transparent
- Friendly Negotiation
- Enables Productivity
- Client's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Social Media Channel Integration Inbound
Publishing
Audience Segmentation
Dashboards and Reporting
Visual Analytics
Sentiment Analysis
Influencer Identification
Competitor Tracking
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Vendor Support
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
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Zoho Social Reviews
Angelina S.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Apr 2022
Great platform for any size business
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
1. Easy to use. 2. It is intuitive. 3. The learning curve is smooth.
What is your favorite aspect of this product?
1. Allows scheduling in bulk. 2. Performs analytics very well. 3. Multichannel publishing. 4. Zoho socials is able to make smart recommendations for maximum exposure of posts. 5. Reports are easy to understand. 6. It is great for analytics.
What do you dislike most about this product?
Zoho socials has rich features that are fully functional, I have found nothing to dislike.
What recommendations would you give to someone considering this product?
I highly recommend Zoho Socials, it is a powerful solution for social media management. In a day and age where pushing brands on social media is the norm, this is the platform to go to to ensure that you are able to engage client pools and gain leads.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Francisco G.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2022
Social media manager with high organization
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
The amount of integrations and the clear interface, as well as the organization of projects that include the use of social media
What is your favorite aspect of this product?
It brings together all the social networks that we use such as Instagram and Facebook and allows us to manage publications, interactions, in addition to programming and organizing all pending marketing work from its tool alone. The integration with other tools contributes to better information management, streamlining all pending work regarding the content to be published. The interface is totally attractive to work with, it makes creating content quick and easy, since it allows us to organize so well that our work benefits from its comfortable and simple interface. The administration of social networks from Zoho social saves us a lot of work
What do you dislike most about this product?
It would be nice to be able to take more advantage of customization to dashboards or reports per day, as well as expand social network integrations, since there really are endless important networks that we use to publish content from our company that Zoho is not allowing us to manage from its interface.
What recommendations would you give to someone considering this product?
I clearly recommend Zoho Social, we all need to streamline and promote a better work environment, I like being able to do it from a single interface and being able to see with my own eyes that it is possible to achieve great things quickly, efficiently and from the comfort of a single platform.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.

Jessica J.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Apr 2022
Zoho Social is great Platform
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
We use Zoho Social to make due/plan our social media and screen any news/drifts that are helpful for input. This item assists us with tending to post planning and a spread out working gathering that should have the option to review every other work for approval and altering. This fills in as a strong focal area for those reasons.
What is your favorite aspect of this product?
Zoho Social is an extraordinary tool to coordinate every one of the social media from one platform. One can put together and plan posts simply by utilizing this tool. It works with Instagram, Twitter, YouTube, LinkedIn, Facebook. Every one of the huge social media platforms is there. When you have various brands, it is not difficult to timetable and recover you heaps of time. Another benefit is that it is extremely simple to learn and very easy to understand. The client assistance is something else worth focusing on since they are quick to answer and assist you with your concern. Something else.
What do you dislike most about this product?
The fundamental drawback to Zoho Social for me is that I can share to my Facebook page and because I began with a ton of individual social devotees, I might want to have the option to post to my channel also. We're are simply beginning to deliver a video series on TikTok and presently, Zoho Social doesn't uphold that as a platform
What recommendations would you give to someone considering this product?
It is less appropriate for little associations - yet most certainly more successful for an enormous group or a remote workforce attempting to deal with a few channels and different media campaigns. It's incredible for setting a content schedule too assuming you are getting things underway ahead of time for arranging campaigns.
Pros
- Reliable
- Trustworthy
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
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