Zoho Social Logo Award Winner Product Badge
Zoho Social Logo Award Winner Product Badge
Zoho

Zoho Social

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Zoho Social
9.0 /10

What is Zoho Social?

Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.

Company Details


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Awards & Recognition

Zoho Social won the following awards in the Social Media Monitoring category

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Zoho Social Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Social.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Social?

0% Negative
4% Neutral
96% Positive

Pros

  • Transparent
  • Friendly Negotiation
  • Enables Productivity
  • Client's Interest First

Feature Ratings

Average 85

Collaboration

89

Social Media Channel Integration Inbound

87

Publishing

87

Audience Segmentation

86

Dashboards and Reporting

85

Visual Analytics

85

Sentiment Analysis

84

Influencer Identification

82

Competitor Tracking

81

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Breadth of Features

85

Usability and Intuitiveness

84

Ease of Data Integration

84

Ease of Customization

84

Vendor Support

83

Quality of Features

83

Availability and Quality of Training

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Zoho Social Reviews

Lara H.

  • Role: Information Technology
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Aggregate business social channels management.

Likeliness to Recommend

9 /10

What differentiates Zoho Social from other similar products?

Zoho Social platform facilitates your one-on-one platform with your entire popular other networks. It helps you grow your business; it reaches out with the right people at the right time.

What is your favorite aspect of this product?

It has flexible planning and it preserves your time from different commercialize. You can docket your posts for the time when the audience is active. Its calendar feature helps you draw up your post in a finer way from time to time. It generalizes your post smarter because it knows when your audience is more active. Your posts are never neglected by someone. Its dashboard feature keeps flipping out you in real-time and knows what you want.

What do you dislike most about this product?

It does not work properly with twitter; there are so many slowdowns in updating twitter posts. Pinter est has not been integrated yet. Not all the important tools are integrated right now in the same paid plan.

What recommendations would you give to someone considering this product?

Zoho social is the smartest tool that turns your business on social media towards the right people. It pulls off your all social media platforms potentially. It delivers you the best single platform to interact with other networks and helps your audience interact with you on your other networks account which grows your business. It helps you programming your post and other team collaboration with the help of its one-on-one dashboard.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Cons

  • Under Delivered

Julia H.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Your Social Media Marketing comrade

Likeliness to Recommend

9 /10

What differentiates Zoho Social from other similar products?

Zoho Social is a complete and absolute social media marketing and networking platform. We can have helpful analytics and reports of our daily activities right after in our hands. We can schedule posts and launch them at different time zones for our international customers. We can handle all of our social media platforms in one go and the best part is that this one comes with a free trial so if you have never used a marketing platform before or even if you did, you will get full insight of how heavenly it is!

What is your favorite aspect of this product?

A social media marketing platform that helps us manage our brands engagement and social media activities like no other. We can engage, coordinate and create content in a timely and well planned manner. I work in the eCommerce department of a clothing brand and my main job duty is handling social media. We used to handle our social media without any platform but now that we have switched to Zoho Social it couldn’t be better!

What do you dislike most about this product?

Well, I very much like this one and since it has been a part of our department we are living an easy and reliable job life at the office. There is one thing that bothers us the most and it is INTEGRATION. Zoho Social is a platform by Zoho and it integrates well with Zoho only, for other platforms it is so hard.

What recommendations would you give to someone considering this product?

This is a great platform to work on. The price is very much reasonable as compared to big giants who charge way more and offer the same features more or less. The best thing is that this one is available in more than 4 languages to cater your international clientele in a very professional manner.

Pros

  • Enables Productivity
  • Trustworthy
  • Saves Time
  • Respectful

Lucia B.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

A fantastic product at a small expense

Likeliness to Recommend

8 /10

What differentiates Zoho Social from other similar products?

We can have multiple conversations with our staff, and now we have established a company's brand with our clients so that we all can interact and hold business events. Moreover, discussions can still be conducted, and participants can engage as if they were in the real world. The project's greatest strength is its ease of use, as it needs very little technical help when meetings begin.

What is your favorite aspect of this product?

What I enjoy best regarding the programme is that it allows customers to conduct various types of meetings virtually at a lesser cost than their rivals. The programme may be viewed through a browser without the requirement to install any software. It is indeed user-friendly as contrasted to others because it is quite simple and can be employed without much technical support.

What do you dislike most about this product?

What I detest about the software is that this is a bit more difficult regarding internet connectivity, which means that we could encounter some disturbances if our connectivity isn't up to standard.

What recommendations would you give to someone considering this product?

We propose using it if you absolutely need to interact with your coworkers, also, I would suggest other zoho applications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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