
What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoho Social Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoho Social.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Transparent
- Friendly Negotiation
- Enables Productivity
- Client's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Publishing
Social Media Channel Integration Inbound
Audience Segmentation
Visual Analytics
Dashboards and Reporting
Sentiment Analysis
Influencer Identification
Competitor Tracking
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Vendor Support
Quality of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Also Featured in...
Zoho Social Reviews

Lucia B.
- Role: Information Technology
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Feb 2022
A fantastic product at a small expense
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
We can have multiple conversations with our staff, and now we have established a company's brand with our clients so that we all can interact and hold business events. Moreover, discussions can still be conducted, and participants can engage as if they were in the real world. The project's greatest strength is its ease of use, as it needs very little technical help when meetings begin.
What is your favorite aspect of this product?
What I enjoy best regarding the programme is that it allows customers to conduct various types of meetings virtually at a lesser cost than their rivals. The programme may be viewed through a browser without the requirement to install any software. It is indeed user-friendly as contrasted to others because it is quite simple and can be employed without much technical support.
What do you dislike most about this product?
What I detest about the software is that this is a bit more difficult regarding internet connectivity, which means that we could encounter some disturbances if our connectivity isn't up to standard.
What recommendations would you give to someone considering this product?
We propose using it if you absolutely need to interact with your coworkers, also, I would suggest other zoho applications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Wambui G.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2022
A Must Have Social Media Management Software
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social is an all round social media management software that makes most monitoring and management easy.
What is your favorite aspect of this product?
I like that Zoho Social is multi-purpose. I like the ease of scheduling posts and monitoring mentions With this software, we have been able to increase social media engagement The software is easy to interact with and understand
What do you dislike most about this product?
I have experienced zero flaws using Zoho Social.
What recommendations would you give to someone considering this product?
For social Media monitoring, engagement and management, there is only one software that can handle all these - Zoho Social. It's affordable and gets the work done
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Gathomi M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
For Social Media Management, Zoho Social is King
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social is an all in one tool for managing and monitoring social media platforms. It makes scheduling, following mentions and generating reports easy.
What is your favorite aspect of this product?
I like that Zoho Social can handle almost everything we need with social media management. Besides being resourceful, Zoho Social is affordable. It saves time thanks to features such as scheduling posts which an automation feature.
What do you dislike most about this product?
I'm glad we are using Zoho Social because it's flawless.
What recommendations would you give to someone considering this product?
I recommend Zoho Social for two reasons. First, its a capable tool for managing and monitoring business social media platforms. Secondly, it's not expensive.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Inspires Innovation
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
