
What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Zoho Social Reviews

Harshbir S.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Zoho Social - Versatile Software
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho social offers a modern and organized interface for social media management and analytics.It makes unique from other similar products as Zoho Social covers all of the bases for social media managers.It stands out with its new pause post feature.
What is your favorite aspect of this product?
Zoho Social's publishing calendar gives a great overview of scheduled social posts which is the favourite aspect of this product.The integration opportunities are excellent, and can even be remarkably cheap if you look into the Zoho One license.
What do you dislike most about this product?
Zoho Social can improve in limited post approval process.
What recommendations would you give to someone considering this product?
For business which are existing or new can definitely upgrade with Zoho Social as continuously improved its product offerings.Zoho Social integrates fluidly with its CRM and collaboration functionality and is a solid solution for zoho CRM users.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Sep 2024
Ease of use and availability is a win
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Abdullah D.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Easy and Efficient Social Media Tool
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
If you are looking for a simple platform to post content to mutiple social media networks, Zoho Social is great! We also own a marketing firm have used or recommended this product for multiple clients. The best part is the features for the pricing. You get posts, reels, and you can schedule future posts to keep you way ahead.
What is your favorite aspect of this product?
Zoho Social is strikingly simple and easy to use, considering its power, effectiveness and abundance of features. From my perspective, this is the perfect social media marketing tool. It doesn't let you make any mistakes, making sure your posts comply with each social media platform's requirements: number of characters, media format, etc. I also love the Canva integration, which saves a lot of time.
What do you dislike most about this product?
The cost is a little bit higher than I would like - but the features are so good that I decided to purchase anyway. I wish it was cheaper to add aditional brands.
What recommendations would you give to someone considering this product?
Highly recommended product for socal media experts or beginners.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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