Zoho Social Logo Award Winner Product Badge
Zoho Social Logo Award Winner Product Badge
Zoho

Zoho Social

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Zoho Social
8.9 /10

What is Zoho Social?

Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.

Company Details


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Awards & Recognition

Zoho Social won the following awards in the Social Media Management - Midmarket category

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Zoho Social Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Social.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Social?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Friendly Negotiation

Feature Ratings

Average 85

Social Media Channel Integration Inbound

89

Social Media Channel Integration Outbound

86

Campaign Execution

86

Social Moderation and Workflow Management

86

Social Post Archival

85

Social Response Management

85

Dashboards and Visualization

85

Sentiment Analysis

84

Trend Analysis

83

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Quality of Features

86

Ease of Customization

85

Business Value Created

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Vendor Support

80

Zoho Social Reviews

Harshbir S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Zoho Social - Versatile Software

Likeliness to Recommend

10 /10

What differentiates Zoho Social from other similar products?

Zoho social offers a modern and organized interface for social media management and analytics.It makes unique from other similar products as Zoho Social covers all of the bases for social media managers.It stands out with its new pause post feature.

What is your favorite aspect of this product?

Zoho Social's publishing calendar gives a great overview of scheduled social posts which is the favourite aspect of this product.The integration opportunities are excellent, and can even be remarkably cheap if you look into the Zoho One license.

What do you dislike most about this product?

Zoho Social can improve in limited post approval process.

What recommendations would you give to someone considering this product?

For business which are existing or new can definitely upgrade with Zoho Social as continuously improved its product offerings.Zoho Social integrates fluidly with its CRM and collaboration functionality and is a solid solution for zoho CRM users.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Operations
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Ease of use and availability is a win

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Abdullah D.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy and Efficient Social Media Tool

Likeliness to Recommend

9 /10

What differentiates Zoho Social from other similar products?

If you are looking for a simple platform to post content to mutiple social media networks, Zoho Social is great! We also own a marketing firm have used or recommended this product for multiple clients. The best part is the features for the pricing. You get posts, reels, and you can schedule future posts to keep you way ahead.

What is your favorite aspect of this product?

Zoho Social is strikingly simple and easy to use, considering its power, effectiveness and abundance of features. From my perspective, this is the perfect social media marketing tool. It doesn't let you make any mistakes, making sure your posts comply with each social media platform's requirements: number of characters, media format, etc. I also love the Canva integration, which saves a lot of time.

What do you dislike most about this product?

The cost is a little bit higher than I would like - but the features are so good that I decided to purchase anyway. I wish it was cheaper to add aditional brands.

What recommendations would you give to someone considering this product?

Highly recommended product for socal media experts or beginners.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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