
What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoho Social Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoho Social.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Zoho Social Reviews

Ericand-İlişkileri S.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2022
An effective document management system
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
It is really helpful to have the text search function within Zoho Docs to find a specific keyword when I'm trying to search for a particular keyword within the document I'm working on. The process of adding records, organizing them into folders, adding them to workspaces, sharing them with others, and adding tasks was all very straightforward.
What is your favorite aspect of this product?
I have been using Zoho Apps for a while now and am very satisfied with their efforts. The application works perfectly with the automation of the other components of the system. Sharing documents within one CRM is a great feature for me. This has saved my team and me a lot of time and stress. It is very simple to prepare and download all kinds of formats.
What do you dislike most about this product?
A lot of improvements are needed to the mobile version; there are a lot of areas that need to be improved for mobile users. Sometimes, the documents in my phone and my computer folder must be properly synchronized. The sync will only begin to work again after I manually refresh it, and only then will it start to synchronize again.
What recommendations would you give to someone considering this product?
Among the best tools you can use to protect all the data you securely keep in your organization is this one, as it is registered in the cloud. This is a great tool for collaboration, as you can see all changes in real-time as they are being made. There are a lot of features in Docs and Sheets.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Alphonso J.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted Nov 2022
A Great Social Media Management Product
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social has grown our marketing campaigns because it allows us to manage our social media platforms with ease. Automating social media posts using Zoho Social is easy, making it a unique tool.
What is your favorite aspect of this product?
Zoho Social has great capabilities that makes social media monitoring smooth. Zoho Social is easy to navigate.
What do you dislike most about this product?
I love every aspect when it comes to Zoho Social. It is a powerful social medial management product.
What recommendations would you give to someone considering this product?
Zoho Social will make your social medial management and monitoring smooth because of its efficient capabilities. I highly recommend Zoho Social.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Eliana J.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted Nov 2022
Its Reliability Is Unbeatable
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social is a top software because it offers both social media management and monitoring services. It has a unique and intuitive interface which differentiates this tool from other products.
What is your favorite aspect of this product?
Apart from its user-friendliness, Zoho Social is also easy to customize. Moreover, we are able to schedule posts easily using Zoho Social.
What do you dislike most about this product?
Zoho Social is so amazing to using. No cons at all.
What recommendations would you give to someone considering this product?
Zoho Social will improve social media monitoring and management in your company. Give it a try and it will improve productivity in your company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
